Evaluation and Success Planning
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Magazine Articles
Basics for Innovation
Magazine Articles
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Podcasts
How Evaluation Can Help Lead The Way In Uncertain Times
Podcasts
In this podcast Lisa LeBeau Obear and Pace Goodman reflect on major changes in the energy industry and in our world,…
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Articles
Time Well Spent: Empowering Contractors As Trusted Messengers Of Innovation
Articles
At ILLUME, we are researchers and experts on how to save energy through programs. We are also homeowners and utility customers,…
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Articles
Heat Pump Water Heaters Could Make A Comeback
Articles
The COVID-19 pandemic lockdowns and the subsequent shift to working from home may forever change how we use electricity. During the…
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Case Studies
Hidden in the Basement: Learnings From A Demand Response Study
Case Studies
In a crowded market of new and more efficient appliances, can heat pump water heaters deliver deeper savings and expanded opportunities…
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Case Studies
New Metrics: Assessing Energy Burden and Bill Impacts
Case Studies
Reorienting toward equity, utilities are seeking ways to remedy disparities through income eligible (IE) offerings. Learn how we helped a Midwest utility…
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Articles
Integrated Market Research Unlocks the New Tech Win-Win
Articles
How can utilities capitalize on their natural edge as a known and trusted energy provider? Learn how ILLUME used an integrated…
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Magazine Articles
CenterPoint Doubles Down on Data to Deliver Smarter Programs
Magazine Articles
How does a utility, operating across multiple verticals, create an intelligence platform for decision making?
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Case Studies
Are EV-Supporting Programs Revving the Market?
Case Studies
ILLUME led research to evaluate and understand the market impact of National Grid’s EV charging incentive program in 2020.
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Reports
Solar on Multifamily Affordable Housing: Phase 1 Evaluation Final Report
Reports
In this evaluation of the Solar on Multifamily Affordable Housing (SOMAH) Program for San Diego Gas and Electric (SDG&E) ILLUME took…
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Reports
Massachusetts EV Charging Station Program: Year 1 Evaluation Report
Reports
ILLUME led the process evaluation and longitudinal market study of changes in EV awareness and adoption in National Grid’s territory and…
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Webinars
Virtual Focus Group with Small Businesses on the Impacts of COVID-19
Webinars
The American economy is on life-support as shelter-in-place orders and social distancing measures have devastated small businesses. What are the implications…
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Reports
Virtual Focus Group with Small Businesses on the Impacts of COVID-19
Reports
ILLUME talks with small- and medium-sized business owners as they share their thinking through critical business challenges in a time of…
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Reports
Impact Evaluation Considerations in Light of COVID-19
Reports
As we continue to think through the implications of the novel coronavirus, we need to consider how to quickly adapt our…
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Webinars
Impact Evaluation Considerations In Light of COVID-19
Webinars
Eileen Hannigan moderates a discussion on how massive shifts in energy use patterns have us rethinking everything from baselines to alternative metrics for…
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Podcasts
Energy Efficiency, Public Health, and the Economy
Podcasts
Amanda Dwelley and Anne Dougherty discuss the overlap between public health and energy, and how to support vulnerable populations as we…
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Webinars
Research Considerations in the Time of COVID-19
Webinars
Laura Schauer and Dr. Liz Kelley discuss if and how to move research efforts forward as COVID-19 shifts American modes of…
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Reports
If, When, and How to Conduct Research in a Time of Crisis
Reports
We consider if, when, and how to engage customers and constituents in research efforts through this pandemic. Click on the title…
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Reports
Water Heater Demand Response: Pilot Evaluation
Reports
ILLUME consulted with Georgia Power to provide evaluation, measurement, and verification of a water heater demand response pilot to quantify demand…
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Case Studies
Bring Your Own Thermostat (BYOT) Pilot Evaluation
Case Studies
ILLUME conducted a Bring your Own Thermostat (BYOT) Pilot evaluation for Georgia Power (process, impact) to assess demand impacts and savings…
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Case Studies
Optimizing Thermostat Demand Response Program Performance Paper
Case Studies
This paper, co-presented at the 2019 IEPEC conference, explores how weather and program design factors influence DR program participant behavior, particularly…
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Presentations
Optimizing Thermostat Demand Response Program Performance
Presentations
This presentation, with additional findings on understanding how DR program participants may react to weather and program design elements, is a…
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Case Studies
Non-English Speaker Benchmarking and Customer Journey
Case Studies
ILLUME conducted a benchmarking study and interviews for the Program Administrators to understand best practices for non-English outreach and to understand…
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Case Studies
Do You Ever Wonder What People Actually DO With Their Thermostats?
Case Studies
This research, co-presented with Guidehouse at the 2019 AESP Conference, includes a comprehensive analysis of customers in Worcester, MA, to better…