Join ILLUME’s own Laura Schauer and Dr. Elizabeth Kelley as they present for AESP. They’ll discuss how to identify key program design and implementation strategies to equitably reach and serve ALL communities and customers.
We cannot reach ambitious climate goals without greater customer participation, but customers who need energy efficiency programs are often the least likely to participate. How do we identify the needs of customers who are not engaging with energy efficiency programs? ILLUME interviewed customers to help Massachusetts Program Administrators answer that question. Click the link to find out what we learned.