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CenterPoint has long been interested in an energy efficiency dashboard. How does a utility, operating across multiple verticals, create an intelligence platform for decision making?
In this evaluation of the Solar on Multifamily Affordable Housing (SOMAH) Program for San Diego Gas and Electric (SDG&E) ILLUME took part in the evaluation of early feedback on the program’s goals, design,…
In partnership with ERS and Dunsky, we share year 1 findings of National Grid’s EV Charging Station Program in MA. ILLUME led the process evaluation and longitudinal market study of changes in EV…
Shannon KahlAs our homes get smarter, utilities can offer ways to meet customer expectations and provide seamless participation in DR programs. Here are some technologies offering new load management opportunities.
Everyone is talking about EVs, but ownership is limited to a few. In this article, we talk about EV affordability as cities and states pursue aggressive climate mandates.
ILLUME Co-Founder Anne Dougherty sits down with Val Jensen to talk about his role as Vice President of Strategy & Policy at Exelon Utilities, the utility of the future, equity, and connected communities.
We are proud to share the second volume of ILLUME’s annual publication, Ingenuity and Resilience, as we take on the most pressing topic of our time: climate change.
Lisa Obear presents findings from her research with Liz Kelley and Amanda Maass exploring energy efficiency deserts in Metro Atlanta.
Lisa LeBeau Obear Liz Kelley Amanda MaassIn this article, we take a closer look at how utilities can best position themselves to define their value to stay on course with customers.
In ILLUME’s debut issue, we take on everything from defining the customer journey, to how utilities are finding new revenue streams, to our featured story on our work with Georgia Power.
Energy Trust of Oregon contracted with ILLUME Advising, LLC to provide a process evaluation of their Existing Homes program. Anne Dougherty shares ILLUME’s findings in this final report.
Anne DoughertyOur team conducted a thorough review of research addressing the research question: What happens to energy savings when HER recipients no longer receive reports or if they receive reports at a reduced cadence?
Allison T. Musvosvi Eileen Hannigan Amanda DwelleyIn their NEEA report, Alex Dunn, Liz Kelley, Shannon Kahl, Amanda Maass, and Andrew Mielcarek share their observations about the supply chain from research with Pacific Northwest HVAC and water-heating equipment contractors.
Alexandra Dunn Liz Kelley Shannon Kahl Amanda Maass Andrew MielcarekAt the EPIC conference in 2018, Liz Kelley and Amanda Dwelley talked about their experience helping a utility go to market with a competitive smart home offering in a regulated environment.
Liz Kelley Amanda DwelleyIn their 2018 BECC presentation, Allison T. Musvosvi and Shefije Miftari share how their research helped a client listen to their customers to create the right solution to enter the smart home space.
Allison T. Musvosvi Shefije MiftariThe challenge of unstructured data, and why machine learning and AI needs a qualitative methodology like Topic Modeling to be more effective. Presented by Riana Johnson at BECC 2018.
Riana JohnsonIn her 2018 presentation at the CEE Partner Meeting, Sara Conzemius shares what customers care about—home, family, harmony, agency. Understanding what influences customers can help implementers offer programs and products that truly connect.
Sara ConzemiusIn their poster presentation at ACEEE Summer Study 2018, Jes Rivas and Pace Goodman discuss the pros, cons, and possible policy implications for expanding the use of consumption analysis in evaluation.
Jes Rivas Pace GoodmanIn their 2018 EEI workshop, Anne Dougherty and Allison T. Musvosvi share findings from our research on how concepts of energy, home, and community resonate across diverse customer groups.
Anne Dougherty Allison T. MusvosviIn their report for SEE Action, Sara Conzemius and Alex Dunn provide guidance that can be used for estimating energy savings impacts resulting from midstream market transformation programs with specific focus on RPP.
Sara Conzemius Alexandra DunnIn her BECC 2017 presentation, Eileen Hannigan share an overview of her statewide potential study of the behavioral savings potential—and tactics to reach those savings—with Minnesota small and medium businesses.
Eileen HanniganIn this presentation, Pace Goodman shares how he got agreement on smart thermostat evaluation methods across more than 15 stakeholder groups and created much needed certainty in the Illinois market.
Pace GoodmanEileen Hannigan’s white paper shares how small businesses, which may have limited capital for large investments, are good candidates for low-cost behavior change conservation.
Eileen HanniganWhat is the behavioral intervention potential in Minnesota small businesses? And how do you get them to engage? Anne Dougherty, Eileen Hannigan, and Shannon Kahl answer those questions in this 2017 report.
Anne Dougherty Eileen Hannigan Shannon KahlWhy do savings estimates change from one analysis to the next, even when evaluation methods are consistent? Jes Rivas and Pace Goodman attempt to answer this question in this report for IEPEC 2017.
Jes Rivas Pace GoodmanAnne Dougherty, Amanda Dwelley, and Shannon Kahl studied the attitudes and behaviors of natural gas consumers in the Pacific Northwest. They explain their findings in their 2017 report for NEEA.
Anne Dougherty Amanda Dwelley Shannon KahlIn her 2016 BECC presentation, Amanda Dwelley discusses our work journey mapping 11 of Consumers Energy’s residential programs. By identifying and prioritizing improvements, she shares the ways the process optimizes delivery.
Amanda DwelleyIn this overview by Mallika Jayaraman, she summarizes the potential energy savings of energy kits.
Sara Conzemius and Danielle Marquis of SmartWatt describe how up-front investment in market research and segmentation can improve outcomes in small business direct install programs.
Sara ConzemiusCo-authored by Sara Conzemius and Shannon Kahl. The fifth market progress evaluation of the Northwest Energy Efficiency Alliance’s (NEEA) Ductless Heat Pump Initiative assesses the Initiative’s progress in meeting its market transformation goals.
Sara Conzemius Shannon KahlCo-authored by Eileen Hannigan and presented at the 2015 IEPEC conference.
Eileen HanniganSara Conzemius provides an update on the Ductless Heat Pump Initiative for the Northwest Energy Efficiency Alliance.
Sara ConzemiusThis report, led by Anne Dougherty, provide guidance for Minnesota in behavioral program design, implementation, and evaluation.
Anne DoughertyWebinar By Anne Dougherty and Wayne State University
Anne DoughertyAnne Dougherty speaks on getting clear on your research goals in this video recording from the 2015 Efficiency Exchange conference in Portland.
Anne DoughertyThis presentation, Sara Conzemius’ keynote from the AESP 25th National Conference, addresses the industry’s disruption and the changes ahead.
Sara ConzemiusSara Conzemius led this report for NEEA on ductless heat pump message testing.
Sara ConzemiusLaura Schauer explores the future of EM&V in her presentation at the 2015 Midwest Energy Solutions Conference.
Laura SchauerThis white paper by Sara Conzemius and Allison Carlson looks at kit savings and potential.
Sara ConzemiusA white paper by Sara Conzemius exploring the potential savings and programmatic uses of tier 1 advanced powerstrips.
Sara ConzemiusAnne Dougherty and Sara Conzemius’ white paper from the 2014 IEPEC conference in Berlin proves the need to go further than just assessing energy impacts of behavioral programs.
Anne Dougherty Sara ConzemiusA white paper by Anne Dougherty and Michael Goldman on how we can explore alternative evaluation and planning approaches to diminish or remove disincentive to cross-promote programs.
Anne DoughertyAnne Dougherty and Eileen Hannigan provide an impact evaluation of Accelerated Innovations’ (AI) MyMeter program.
Anne DoughertyAnne Dougherty’s presentation summarizes results and recommendations from water-energy nexus message testing research she led in California.
Anne DoughertyThis brief provides findings and key takeaways from consumer message testing on the water/energy nexus in Spanish and Mandarin led by Anne Dougherty.
Anne DoughertyThis presentation by Anne Dougherty explores whether behavior program are a reliable resource.
Anne DoughertyLaura Schauer presented on financial incentives and their impact on evaluation practices in the 2013 ACEEE Summer Study.
Laura SchauerCo-authored by Anne Dougherty, this white paper on feedback program was presented at IEPEC in Chicago in 2013.
Anne DoughertyThis white paper was co-authored by Anne Dougherty and presented at IEPEC in Chicago in 2013. It examines two statistical models to estimate savings in opt-in behavioral programs.
Anne DoughertyThis paper, co-authored by Anne Dougherty, identifies behavior change intervention options for California programs and the intervention strategies that can make them successful.
Anne DoughertyEileen Hannigan co-authored a report comparing Wisconsin weatherization programs for the U.S. Department of Energy, Energy Efficiency & Renewable Energy Building Technologies Program.
Eileen HanniganThis white paper, which details the primary barriers to leveraging experimental design in evaluation, is co-authored by Anne Dougherty and was presented at the 2012 ACEEE Summer Study.
Anne DoughertyThis white paper on market lift was co-authored by Eileen Hannigan and Rick Winch and presented at the 2010 ACEEE Summer Study.
Eileen HanniganIn this white paper, Sara Conzemius and Laura Schauer describe a pilot that overcame barriers to comprehensive residential retrofits using incentives, a turnkey offering, and an energy advocate.
Sara Conzemius Laura SchauerThis white paper, co-authored by Eileen Hannigan and presented at the 2010 ACEEE Summer Study proves how promotional tactics encouraged commercial lighting in the Focus on Energy Program.
Eileen HanniganThis white paper on estimating behavior change impacts, was co-authored by Anne Dougherty and Amanda Dwelley and presented at IEPEC in Boston in 2011.
Anne Dougherty Amanda DwelleyThis white paper on ethnography was co-authored by Anne Dougherty and presented at the 2010 ACEEE Summer Study.
Anne DoughertyLaura Schauer co-authored this white paper summarizing the results of a longitudinal study of Wisconsin’s low income programs.
Laura Schauer