city

Our data inform.

Our empathy delivers.

We illuminate a bold energy future.

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Customer Experience
Behavior Change Research
Program Design & Planning
Impact Analysis
Market Research
Customer Experience

Customer Experience

Every day is a journey, a collection of brief moments and decisions that craft a life. ILLUME connects you to the daily experiences of your customers to help you align your initiatives with their aspirations. Our research combines exploration and pragmatism to provide you with elegant solutions.

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Behavior Change Research

Behavior Change Research

Behaviors are complicated. Behavioral solutions should be simple. ILLUME unpacks the often perplexing behaviors of people and markets to help you develop social science-informed strategies.

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Program Design and Planning

Program Design and Planning

Energy markets are complicated. We help you navigate the ambiguity and uncertainty of national and regional markets and regulation. Our energy experts illuminate a strategic path forward to ensure that you deliver innovative and cost-effective products, solutions, and services against your clean energy goals.

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Impact Analysis

Impact Analysis

Small behavior changes can transform our energy future. We illuminate the power saved and generated by everyday people doing everyday things by providing evaluation consulting, experimental design strategies, and meter and billing impact analyses.

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Market Research

Market Research

Markets continually evolve and change. We help make these changes visible with astute market intelligence. From in-depth secondary research to customer segmentation and tracking, our team of researchers helps you find direction and respond in a rapidly evolving marketplace.

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