Our Services
There is no firm
quite like ILLUME.
We deliver tailored, evidence-based consulting that brings together diverse perspectives to give you a 360-degree understanding of your constituents and market.
By blending the lived experiences and stories of your constituents with population models, market analyses, engineering, and cutting-edge building and data science, we create a comprehensive, actionable picture of your initiatives.
Whether you are crafting new policies, designing interventions, or evaluating existing programs, we equip you with the insights and clarity you need to make confident, impactful decisions that drive enduring results.
How We Help Our Clients
Consulting Approaches
We offer expert advice, strategic planning, and hands-on support to help achieve goals.
Policy Support
Policy Translation
We bridge the gap between policy language and practical implementation strategies to help you fill the blanks with insight-informed action plans.
Stakeholder Governance and Management
We engage and coordinate with your stakeholders to align goals and foster productive relationships to ensure your processes are inclusive and thoughtful and surface roadblocks early and often.
Customer Engagement and Education
Access and Accessibility
We develop strategies and solutions to ensure equitable access to programs, services, and technologies for all populations.
Marketing, Education, and Outreach Strategy
We develop communications guidance to help you inform, educate, and engage your key audiences effectively.
Program and Solution Design
Feasibility Studies
We assess the practicality and potential impact of new programs, technologies, or initiatives.
Pipeline Development
We help you cultivate resource and technology pipelines to support growth and long-term success.
Intervention Road Mapping
We help you create timelines and milestones for developing and deploying new initiatives or solutions.
Tech Transfer Strategy
We facilitate the movement of your technologies from research to market deployment through data-informed pipeline development and road mapping.
Technology Assessment
We evaluate your emerging technologies for feasibility, impact, and potential adoption in the market.
Evaluation Consulting
Embedded Evaluation
We integrate evaluation practices into program delivery to ensure real-time insights and continuous improvement.
Measurement Frameworks
We create structures to track, evaluate, and report on your policy and program outcomes.
Pilot Design and Evaluation
We design and assess pilot programs to test your programs and technologies to ensure successful market deployment.
Connecting The Dots
Insight Generation
We tell the story of your work and capture the nuances in your customers’ behaviors and decision-making using experiential and cultural research techniques and combine this with data-driven methodologies to help you measure, model, and predict outcomes.
Qualitative Insights
Contractor Ride-Alongs
We gain real-world insights by observing contractors during their daily workflows and customer interactions.
Delphi Panels
We facilitate expert consensus on complex topics through structured, iterative discussion and analysis.
Ethnographic Research
We immerse ourselves in communities to understand behaviors, motivations, and contexts shaping decision-making.
Focus Groups, Triads, and Townhalls
We bring diverse voices together in moderated discussions to gather insights, test ideas, and inform decision-making.
In-depth Interviews
We explore detailed perspectives through one-on-one conversations to uncover nuanced insights.
User Experience Research
We enhance customer and market actor satisfaction through experiential research.
Quantitative Insights
Energy Affordability Analysis
We analyze and address barriers to affordable energy access for households and businesses.
Energy Burden Analysis
We evaluate the financial strain of energy costs on households to inform equitable program design.
Field Performance Design and Evaluation
We measure and analyze real-world performance to assess program and technology effectiveness.
Market Assessments
We analyze market dynamics to identify opportunities and challenges for programs, products, or services.
Market Baselines
We establish a starting point for measuring progress and evaluating program impacts over time.
Market Forecasting
We predict future market trends and behaviors to guide strategic decision-making.
Market Segmentation
We divide audiences into distinct groups to better tailor outreach, marketing, and program delivery.
Metrics and Key Performance Indicators
We define and monitor quantitative measures to evaluate progress and performance.
Predictive Modeling
We utilize data-driven models to anticipate outcomes and inform decision-making.
Third-party Evaluation
We provide independent assessments to validate program performance and outcomes.

Areas of Expertise
– Affordability, Access, & Resilience
– Emerging Opportunities
– Evaluation & Success Planning
– Human Insights

Energy Domains
– Demand Side Management
– Distributed Energy Resources
– Grid Modernization & Electrification
– Infrastructure Innovation