equity

  • Biased.language
    Is Biased Language Undercutting Your Outreach Efforts?

    Magazine Articles

    Customers trust us – or not – based on how we communicate with them. Avoid undermining your goals with these communication…

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  • Reorienting.towards.equity
    Reorienting How We Approach Program Design for Communities

    Articles

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  • Grid.human.resilience
    From Grid to Human Resilience: Lessons from Public Health

    Magazine Articles

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  • Reach.anxiety
    Reach Anxiety

    Magazine Articles

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  • Mental.maps
    Redrawing Our Mental Maps of Income-Eligible Customers

    Magazine Articles

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