equity

  • Biased.language

    Magazine Articles

    Is Biased Language Undercutting Your Outreach Efforts?

    Magazine Articles

    Customers trust us – or not – based on how we communicate with them. Avoid undermining your goals with these communication…

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  • Reorienting.towards.equity

    Articles

    Reorienting How We Approach Program Design for Communities

    Articles

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  • Grid.human.resilience

    Magazine Articles

    From Grid to Human Resilience: Lessons from Public Health

    Magazine Articles

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  • Reach.anxiety

    Magazine Articles

    Reach Anxiety

    Magazine Articles

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  • Mental.maps

    Magazine Articles

    Redrawing Our Mental Maps of Income-Eligible Customers

    Magazine Articles

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