May 2022
Do you feel like running a full-scale pilot is too much (too soon), and yet you’re still not sure which research method is best suited for the task? This article can help.
May 2022
PODCAST: The Infrastructure Bill’s Impact on Clean Energy
April 2022
In our most recent blog post, Analyst, Tabitha Munson and Managing Consultant, Kimberly Jaeger Johnson, talk about the work ILLUME is doing to learn how we can better serve customers that speak limited English.
April 2022
Translation or Transcreation? Tactics to Better Serve Customers with Limited-English Proficiency (LEP)
April 2022
Are you going to be underwater or sweating it out? We break down data from the ND-GAIN Urban Adaptation Assessment to map how five U.S. cities are preparing for climate change.
April 2022
Electric vehicles made their debut during the era of the horse and buggy! In honor of more than a century of EVs, we dug into automobile archives in search of forgotten history.
April 2022
ILLUME was contracted by a regional utility to conduct a customer segmentation study that coupled demographic data with satisfaction and engagement behaviors across multiple programs and business functions. Read the case study to find out what we did and what we found.
April 2022
As EV sales increase over the years, reach anxiety continues to be a barrier for those considering an EV purchase. In this article, we talk about EV affordability as cities and states pursue aggressive climate mandates.
April 2022
A throw-back to how we kicked off our 2020 magazine, Ingenuity and Resilience. We frame two truths that we must contend with to design the policies, programs, and interventions necessary to ready our communities for climate change.
April 2022
PODCAST: Equity and Environmental Justice in Energy
April 2022
In this new blog, Yasmeen Chanes, ILLUME’s People Champion explains how she came to join ILLUME and what she hopes to accomplish while she’s here. This is the first blog in a new series that will look at some of our team members at ILLUME to learn how they got here, what impact they hope to leave, and what they would tell their younger selves if they had to do the journey all over.
April 2022
Addressing inequality requires that we test our own assumptions. Our data-viz team uncovers patterns and clusters of information using GIS tools to inform program participation and reduce adoption barriers.
April 2022
Journey to the ILLUME-iverse
April 2022
Do you want to join the ILLUME team? We are hiring!
April 2022
The voice of the customer is front and center in this illustrated piece as we accompany customers and retailers (virtually) on a shopping trip to understand one simple task: How to purchase a light bulb. Illustrations by ILLUME Senior Consultant, Riana Johnson.
April 2022
In this article from our first magazine, we take a closer look at how utilities can best position themselves to define their value to stay on course with customers. Keep an eye out for Volume 4, coming soon.
April 2022
As we prepare for the release of Volume 4 of ILLUME’s magazine, we reflect on this article from Volume 1. Utility driven marketplaces show promise for expanding revenue streams. But how can utilities meet growing customer expectations for fulfillment, communications, and service that are the hallmark of the Amazon model?
March 2022
Recently, ILLUME hosted a huddle with people from state agencies and utilities to discuss opportunities to maximize the funds that they will get from IIJA. Here are some of the highlights from our conversation.
March 2022
Takeaways From the State and Utility Changemaker Huddle on IIJA Funding
March 2022
In our most recent case study, read how ILLUME explores how integrated controls foster beneficial electrification and what contractors and residents need to adopt these technologies.
March 2022
In our latest blog, ILLUME Director, Amanda Dwelley, and Analyst, Arianna Zrzavy talk about how states are taking different approaches to identify and define Environmental Justice and Climate Justice Communities. Read more about what tools are being used and what data is being considered when making these decisions.
March 2022
(Re)investing in Community: How Environmental Justice Communities & Tools are Reshaping Climate and Energy Investments
March 2022
PODCAST: Environmental Justice Screening Tools
March 2022
Listen to our most recent podcast as ILLUME Founder, Anne Dougherty talks with ILLUME Analyst, Arianna Zrzavy about Environmental Justice (EJ) and how EJ screening tools can be used to support communities and policy-makers in better serving historically disadvantaged or marginalized communities.
