ILLUME Advising

  • All.Electric
    All-Electric: Beneficial Electrification Gets a Second Shot at Ubiquity

    Magazine Articles

    Electrify everything?! We get to the heart of some of the key themes and tensions around beneficial electrification in our interview…

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  • Who.Are.You.With
    Who are You With? What’s the Catch? Barriers to Participation

    Magazine Articles

    ILLUME conducted one of the largest nonparticipant studies in Massachusetts. Here’s what we learned about those who we are missing in…

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  • Rainy.Day.Fund
    When it Rains it Pours

    Magazine Articles

    Rather than treating the pandemic as an outlier, states should look to the pandemic as a dry run for devastating, and…

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  • All.hands graphic
    All Hands Design: Participation and Democracy as Innovation

    Magazine Articles

    Participatory design can help utilities gather input from a wide range of stakeholders before offerings hit the market. Here’s a step-by-step…

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  • From Energy Efficiency to Demand Impacts:
    From Energy Efficiency to Demand Impacts

    Case Studies

    As the need for demand mitigation increases, how can utilities and program administrators extend energy efficiency portfolios to increase demand impacts?

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  • Amazon.of.Energy
    So, You Want To Be The Amazon Of Energy?

    Magazine Articles

    Utility driven marketplaces show promise for expanding revenue streams. But how can utilities meet the high—and growing—customer expectations for fulfillment, communications,…

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  • Hidden Basement 1
    Hidden in the Basement: Learnings From A Demand Response Study

    Case Studies

    In a crowded market of new and more efficient appliances, can heat pump water heaters deliver deeper savings and expanded opportunities…

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  • Screenshot 2025 04 03 161530
    The Energy Equity Playbook

    Reports

    How do we define equity and understand the challenge in front of us? In this special issue, we shed light on…

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  • New Metrics
    New Metrics: Assessing Energy Burden and Bill Impacts

    Case Studies

    Reorienting toward equity, utilities are seeking ways to remedy disparities through income eligible (IE) offerings. Learn how we helped a Midwest utility…

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  • Mass
    Understanding Our Underserved Majority

    Case Studies

    What happens when we reject monolithic thinking, and listen to customers’ lived experiences to find out what matters most to them?…

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  • Downtown Tucson On Congress St
    Doubling Down on Climate Change

    Webinars

    In this webinar, we speak with government leaders in Arizona, Florida, and Wisconsin to examine resilience through clean energy investments, climate…

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  • Win Win 2
    Integrated Market Research Unlocks the New Tech Win-Win

    Articles

    How can utilities capitalize on their natural edge as a known and trusted energy provider? Learn how ILLUME used an integrated…

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  • Whats the Deal with BE
    What’s The Deal With BE?

    Magazine Articles

    The West Coast gets a lot of attention when it comes to beneficial electrification, but other parts of the country are…

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  • Island.Innovation
    Isolated but Innovative: Learning from Islands

    Magazine Articles

    Learn how Puerto Rico and other islands have deployed technologies like microgrids, solar, and storage to meet their renewable energy goals…

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  • Climate Change is Here
    Climate Change Is Here. Is Your City Ready?

    Magazine Articles

    Are you going to be underwater or sweating it out? We break down data from the ND-GAIN Urban Adaptation Assessment to…

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  • Rose colored glasses
    Let’s Take Off Our Rose-Colored Glasses

    Magazine Articles

    The article introduces two truths that we must contend with when designing the policies, programs, and interventions necessary to prepare our…

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  • CenterPoint
    CenterPoint Doubles Down on Data to Deliver Smarter Programs

    Magazine Articles

    How does a utility, operating across multiple verticals, create an intelligence platform for decision making?

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  • Alexa
    Alexa! Show Me My Smart Home.

    Magazine Articles

    As our homes get smarter, utilities can offer ways to meet customer expectations and provide seamless participation in DR programs. Here…

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  • Ev Revving
    Are EV-Supporting Programs Revving the Market?

    Case Studies

    ILLUME led research to evaluate and understand the market impact of National Grid’s EV charging incentive program in 2020.

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  • All.3.colorized.white.dividers
    What’s in Store for the Energy Industry in 2021?

    Articles

    To jump-start the economy in 2021, the Biden administration will rededicate the federal government to fighting climate change and make unprecedented…

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  • SOMAH
    Solar on Multifamily Affordable Housing: Phase 1 Evaluation Final Report

    Reports

    In this evaluation of the Solar on Multifamily Affordable Housing (SOMAH) Program for San Diego Gas and Electric (SDG&E) ILLUME took…

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  • MA.EV.charging
    Massachusetts EV Charging Station Program: Year 1 Evaluation Report

    Reports

    ILLUME led the process evaluation and longitudinal market study of changes in EV awareness and adoption in National Grid’s territory and…

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  • Stories From My Father

    Articles

    My dad is a storyteller. Though, if you ask him what he is, he would say he’s an educator. After all,…

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  • Timing Group Of Clocks
    Virtual Focus Group with Small Businesses on the Impacts of COVID-19

    Webinars

    The American economy is on life-support as shelter-in-place orders and social distancing measures have devastated small businesses. What are the implications…

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