Anne Dougherty

Founder & Co-Owner

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Anne Dougherty is a skilled researcher and customer experience design consultant who specializes in the human dimensions of energy technologies and resource management. She is a widely known expert in behavior change strategies, marketing, education and outreach research, and emerging smart grid technologies. In her career, Anne has led multi-million dollar research initiatives across multiple years of engagement. She has demonstrated a strong history of repeat work with key utility accounts, including state utility commissions and the US’s largest investor-owned utilities. A lover of people and process, Anne is a sought-after speaker, trainer, and stakeholder group facilitator.  She has delivered multiple keynote addresses, including a lecture at the prestigious American Academy of Arts and Sciences. Anne has presented on multiple expert panels for governing bodies, including the US Department of Energy, the California Public Utilities Commission, NYSERDA, the Minnesota Department of Commerce, and provided testimony for the Maryland Public Utilities Commission. Widely published, Anne’s work can be found in academic journals and peer-reviewed industry proceedings. Anne serves on the planning committee for the International Energy Program Evaluation Conference, has given seven years of service to the Behavior, Energy and Climate Conferences, and sits on the US Department of Energy Working Group on Behavioral Energy Efficiency.

anne@illumeadvising.com

Anne is located in Tucson, AZ.

Related Resources

Diverse Communications for Diverse Customers

In their 2018 EEI workshop, Anne Dougherty and Allison T. Musvosvi share findings from our research on how concepts of energy, home, and community resonate across diverse customer groups.

Statewide Commercial Behavior Segmentation and Potential Study

What is the behavioral intervention potential in Minnesota small businesses? And how do you get them to engage? Anne Dougherty, Eileen Hannigan, and Shannon Kahl answer those questions in this 2017 report.

Natural Gas Segmentation Study

Anne Dougherty, Amanda Dwelley, and Shannon Kahl studied the attitudes and behaviors of natural gas consumers in the Pacific Northwest. They explain their findings in their 2017 report for NEEA.

Minnesota Department of Commerce Division of Energy Resources Behavior Energy Efficiency Behavioral Programs Literature Review, Benchmarking Analysis, and Evaluation and Planning Guidance

This report, led by Anne Dougherty, provide guidance for Minnesota in behavioral program design, implementation, and evaluation.

Locational Emissions Estimation Methodology (LEEM)

Webinar By Anne Dougherty and Wayne State University

Making Research Matter! A Talk at the Northwest Energy Efficiency Exchange

Anne Dougherty speaks on getting clear on your research goals in this video recording from the 2015 Efficiency Exchange conference in Portland.

Behavioral Energy Feedback Program Evaluation

Anne Dougherty and Sara Conzemius’ white paper from the 2014 IEPEC conference in Berlin proves the need to go further than just assessing energy impacts of behavioral programs.

Integrating Behavior Programs into Portfolio Plans to Integrate Cross-Program Effects

A white paper by Anne Dougherty and Michael Goldman on how we can explore alternative evaluation and planning approaches to diminish or remove disincentive to cross-promote programs.

MyMeter Impact Evaluation

Anne Dougherty and Eileen Hannigan provide an impact evaluation of Accelerated Innovations’ (AI) MyMeter program.

California Statewide Water-Energy Nexus Message

Anne Dougherty’s presentation summarizes results and recommendations from water-energy nexus message testing research she led in California.

Lessons in Water/Energy Messaging

This brief provides findings and key takeaways from consumer message testing on the water/energy nexus in Spanish and Mandarin led by Anne Dougherty.

The Promise and Reality of Behavior Programs

This presentation by Anne Dougherty explores whether behavior program are a reliable resource.

Impacts of Feedback Programs: Generating Comparable Impacts across Varying Program Design Models

Co-authored by Anne Dougherty, this white paper on feedback program was presented at IEPEC in Chicago in 2013.

Some Insights on Matching Methods in Estimating Energy Savings for an Opt-In Behavioral- Based Energy Efficiency Program

This white paper was co-authored by Anne Dougherty and presented at IEPEC in Chicago in 2013. It examines two statistical models to estimate savings in opt-in behavioral programs.

Paving the way for a Richer Mix of Residential Behavioral Programs

This paper, co-authored by Anne Dougherty, identifies behavior change intervention options for California programs and the intervention strategies that can make them successful.

Supporting and Facilitating Experimentation in Energy Efficiency: Exploring New Validity Constructs to Support Inter- and Intra-Organizational Paths to Success

This white paper, which details the primary barriers to leveraging experimental design in evaluation, is co-authored by Anne Dougherty and was presented at the 2012 ACEEE Summer Study.

Moving Behind Econometrics to Examine the Behavioral Change Behind Impacts

This white paper on estimating behavior change impacts, was co-authored by Anne Dougherty and Amanda Dwelley and presented at IEPEC in Boston in 2011.

Ethnographic Inquiry in Energy: Exploring Meaning-Making and Sociality in Language Use, Program Participation, and Behavioral Choice

This white paper on ethnography was co-authored by Anne Dougherty and presented at the 2010 ACEEE Summer Study.