Kimberly Jaeger Johnson

Managing Consultant


Kimberly Jaeger Johnson has a broad technical expertise which enables her to drive forward a range of evaluation projects that apply both qualitative and quantitative research methods. This includes nonparticipant engagement studies, general population and targeted market assessments, program design and evaluability reviews, best practices benchmarking, and behavioral randomized control trial savings impact studies. She specializes in exploratory research and has led studies on equitable service delivery measurement, nonparticipant characterization, and participation barriers for customers with limited-English proficiency. Kimberly is experienced in process and impact evaluation including survey research, focus groups, site visits and ride-alongs, big data aggregation and analysis, savings verification, and net-to-gross analysis. On all her projects, Kimberly works to ensure studies solicit useful information that enhances and supports client initiatives. When Kimberly is not managing teams answering client’s critical questions, you can find her singing and dancing with her daughter.

Kimberly is located in Tucson, AZ.

Related Resources

Translation is not Enough – Meaningfully Serving Communities Speaking Languages Other than English

This white paper draws on four studies conducted across the nation where the ILLUME team has conducted research in languages other than English. Read this paper, written by Dr. Liz Kelley, Kimberly Jaeger Johnson, and Silvia Milla (Salt River Project), to see ILLUME’s recommendations on how utilities and others can better serve their customers who speak languages other than English.
(Click title to read the White Paper)

Beyond Awareness: An In-Depth Look at Participation Barriers for the Hardest-to-Reach

Engaging nonparticipants can be challenging, and in some cases can seem nearly impossible. Yet doing so is increasingly important as we view energy efficiency programming from the lens of equity, working to ensure funds and services are distributed across all populations. This whitepaper will describe participation barriers uncovered across the following groups: renters, owners, property managers, and income-qualified customers and how the work is being integrated in to future planning.
Click on the title to read the whitepaper.