Liz Kelley

Technical Director- Qualitative Research


Dr. Liz Kelley is a creative and analytical thinker who mines the ephemera of daily life for rich cultural insights that shape the design of new products, services, and experiences. In her work as a Directing Advisor at ILLUME, she brings formal training in linguistic and cultural anthropology and a decade of experience conducting ethnography to translate big concepts into real-world solutions. In her previous research and consulting work, she has developed insights and solutions that meet both the unmet needs of individuals and the business objectives of clients in industries including healthcare, energy, tech, financial services, CPG, and retail. Liz has previously worked in the non-profit and publishing industries, and currently, teaches at American University.

Liz is located in Washington, D.C.