In this podcast, ILLUME Vice President Laura Schauer talks with ILLUME Founder and Co-Owner Anne Dougherty about the importance of seeing beyond utility satisfaction metrics as we dig deeper into customers’ individual and unique situations.
Laura also talks about her contributions to the Harvard Business Review Analytic Services whitepaper, “Improving the Customer Experience in the Utility Industry.”
Podcasts
In this candid and thoughtful conversation, Anne Dougherty sits down with two of ILLUME’s newest consultants, Maggie Roma and Xijun Zhang,…
Podcasts
Podcasts
In this episode of Current, An Energy Podcast, we talk with inspiring women leaders and business owners in Energy. You’ll hear…
Podcasts
Podcasts
Listen to our new podcast episode where team members from ILLUME and Encolor discuss our new strategic partnership.
Podcasts
Podcasts
In this podcast ILLUME Executive Vice President, Jes Rivas, interviews Senior Consultant and fellow Engineer, Nabila Huq. You’ll learn about Nabila’s…
Podcasts
Join us on a journey down memory lane as we celebrate ILLUME’s first decade! In our latest podcast, our amazing team…
Podcasts
Podcasts
Creating captivating and insightful data visualizations and designing content to support our research teams are not easy tasks. That’s why our…
