Engaging nonparticipants can be challenging and, in some cases, can seem nearly impossible. Yet, doing so is increasingly important as we view energy efficiency programming from the lens of equity, working to ensure funds and services are distributed across all populations.
This whitepaper, presented at IEPEC in November 2022, describes participation barriers uncovered across the following groups: renters, owners, property managers, and income-qualified customers, and how the work is being integrated into future program planning.
