
Evaluation and Success Planning
Comprehensive Studies, Meaningful Results, Actionable Recommendations.
ILLUME is a leader in the energy program evaluation field. We ground our work in a deep understanding of evaluation fundamentals while remaining nimble to account for changing program needs and approaches. We create tailored evaluation studies and frameworks to address your specific policy and program objectives. Our team of evaluators consists of social scientists, data scientists, and engineers who offer nuanced insights into the performance of your initiatives, empowering you to make high-impact decisions.
Our Services
Process Evaluation
We use embedded evaluation techniques and integrate our team with you and your implementers to inform program design and capture opportunities in real time. We help you identify the strengths of your design and delivery while providing you with the strategies you need to address any performance gaps.
Impact Evaluation
We provide you with rigorous and defensible studies designed to accurately measure the impact of your interventions and your progress toward achieving your goals. At ILLUME, we quantify your impacts and provide you with the context you need to interpret the results, understand their implications, and plan for the future.
Program Design and Evaluability Support
We support you through the early stages of your pilots, program design, and planning. By doing so, we ensure the evaluability of your investments. Our experts help you proactively identify and address barriers to adoption, develop go-to-market refinements, and understand the experiences of your end users to ensure your investments are ready and capable of achieving market scale.
Advising and Evaluation Oversight
We work with you as a trusted advisor to review your evaluation frameworks, plans, methodologies, and results to ensure they meet best-practice standards and deliver defensible data and results. By partnering with us, you will feel confident that your evaluation efforts will stand up to scrutiny and deliver actionable results.
EXPLORE Our Work
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Conferences
ACEEE Summer Study 2024
Conferences
Let’s Connect at ACEEE in Pacific Grove, CA, August 4-9, 2024. ILLUME will have multiple team members attending and presenting at…
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White Papers
In this paper, written for ACEEE Summer Study 2024, we share promising practices around how jurisdictions can approach measuring equitable processes…
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White Papers
Code and Communities
White Papers
This paper summarizes the work the authors undertook to identify strategies and best practices to consider as part of an equitable…
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White Papers
This white paper references research done for leading utilities across the U.S., highlighting the approaches and course corrections pioneering programs incorporated…
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Presentations
NEUAC: ILSFA Small Residential Barriers
Presentations
Mallika Jayaraman, and co-presenters from Elevate and Illinois Power Agency (IPA), presented Removing Barriers to Residential Solar: Illinois Solar for All…
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Presentations
EFX24: Ramping Up Residential
Presentations
In this presentation given at the Efficiency Exchange 2024 (EFX24) Conference, Mallika talks about using human insights to enhance residential program…
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Case Studies
Heat Pump and Integrated Controls Performance Review
Case Studies
Heat pumps are on the rise in the Northeast, with Massachusetts offering incentives for electrifying home heating and reducing reliance on…
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Reports
This report presents findings from follow-up research conducted on integrated controls (ICs) used with ductless mini-split heat pumps (HPs) installed through…
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Presentations
Under Control: Integrated Controls to Manage Heat Pumps
Presentations
This presentation, presented at BECC 2023, will focus on the role of integrated controls in enabling residential customers to adopt heat…
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Articles
We are living in a moment of transition as people are interacting with the grid, their utilities, and their energy use…
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Magazine Articles
Illuminating Opportunity In Uncertainty
Magazine Articles
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Magazine Articles
Looking Ahead in Uncertain Times: How Evaluation Can Help Lead the Way
Magazine Articles
As market conditions and policies change, ensuring success can be a challenge. Evaluation is an often over-looked answer.
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Magazine Articles
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Case Studies
ILLUME investigated the market actors that have the power to influence electrifying the residential sector to better understand the barriers that…
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Case Studies
Eliminating Energy Program Participation Barriers
Case Studies
An ILLUME study reveals that homeowners are nearly 20% more likely than renters to be aware of their utility’s energy efficiency…
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Presentations
This presentation, presented at the 2022 IEPEC conference, discusses two approaches to water heater demand response; full unit replacement and after-market…
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Articles
The year 2020 was, for many of us, a year of unforeseen and unexpected challenges. Unfortunately, the U.S. decennial census also…
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Articles
The objective of our research was to determine if HERs are still a useful behavioral energy efficiency program and calculate the…
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Case Studies
Testing the Efficacy of Home Energy Reports
Case Studies
Drawing on statistical methods from biomedical research, ILLUME applied meta-analysis techniques to measure savings from home energy report (HER) programs to…
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White Papers
This paper will build from the research and experience in three northeastern states to identify barriers to participation related to housing…
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Reports
This report first describes the research methods used, then summarizes the results, and finally concludes with a brief discussion of reporting…
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Magazine Articles
Basics for Innovation
Magazine Articles
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Podcasts
In this podcast Lisa LeBeau Obear and Pace Goodman reflect on major changes in the energy industry and in our world,…
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Articles
At ILLUME, we are researchers and experts on how to save energy through programs. We are also homeowners and utility customers,…
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Articles
The COVID-19 pandemic lockdowns and the subsequent shift to working from home may forever change how we use electricity. During the…
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Case Studies
In a crowded market of new and more efficient appliances, can heat pump water heaters deliver deeper savings and expanded opportunities…
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Case Studies
Reorienting toward equity, utilities are seeking ways to remedy disparities through income eligible (IE) offerings. Learn how we helped a Midwest utility…
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Articles
How can utilities capitalize on their natural edge as a known and trusted energy provider? Learn how ILLUME used an integrated…
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Magazine Articles
CenterPoint Doubles Down on Data to Deliver Smarter Programs
Magazine Articles
How does a utility, operating across multiple verticals, create an intelligence platform for decision making?
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Case Studies
Are EV-Supporting Programs Revving the Market?
Case Studies
ILLUME led research to evaluate and understand the market impact of National Grid’s EV charging incentive program in 2020.
Sharing Their Knowledge
Meet Our Experts
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Pace Goodman
Senior Director
Pace brings more than fifteen years of experience in the energy utility sector using data science, engineering, and applied mathematics to facilitate and strengthen demand-side management, distributed generation, and rates programs.
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Shannon Kahl
Director
Shannon Kahl is a Director at ILLUME with 15 years of experience providing clean energy-related program design and analysis. She has driven numerous process and impact evaluations and market research projects for utilities and…