Market Segmentation and Priority Populations
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Podcasts
Expanding Energy Equity: How CenterPoint is Removing Barriers to Access
Podcasts
Reaching underserved customers takes more than meeting compliance goals—it takes listening, adapting, and building trust. In this episode of Current, Shannon…
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Case Studies
Increasing Energy Efficiency Program Participation Among Renters and Landlords
Case Studies
Renters and landlords represent a major opportunity for energy efficiency programs. However, too often they are the least likely to participate,…
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Podcasts
Human Dimensions of Rates and Rate Design
Podcasts
Good rate design is more than engineering—it takes trust, equity, and understanding. In this episode, ILLUME’s Liz Kelley and Alex Dunn…
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Articles
Embracing Complexity
Articles
The future of equitable service will require new modes of collaboration between utilities, communities, stakeholders, and government. Coordination around common terminology…
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Case Studies
Shifts in Energy Use Through Time-Varying & Dynamic Pricing Rates
Case Studies
Rolling out dynamic pricing (or real-time pricing) rates is a challenge, but new rate designs will be increasingly necessary to address…
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Case Studies
A Square Peg and a Round Hole: Advancing Affordability, Access, and Resiliency
Case Studies
Many states, agencies, and utilities are entrusted with translating policies and goals into actionable strategies. In this case study, ILLUME shares…
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Magazine Articles
There Are Jobs To Be Done: How Journey Mapping Can Move Us Past Experiences To Opportunity
Magazine Articles
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Presentations
Unlocking Transportation Electrification in South LA
Presentations
In this StoryMap, we share the story of KIGT – a Los Angeles-based, Black, and independently owned EVSE company. By addressing…
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Reports
ComEd Disadvantaged Communities (DACs) Study Report
Reports
In response to the goals outlined in Illinois’ Climate and Equitable Jobs Act (CEJA), ComEd is developing initiatives for workforce development,…
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White Papers
Beyond Awareness
White Papers
Engaging nonparticipants can be challenging, and in some cases can seem nearly impossible. Yet doing so is increasingly important as we…
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Magazine Articles
Supporting New York’s Disadvantaged Communities’ Goals
Magazine Articles
In New York State, ILLUME is using our ground truthing strategy to identify vulnerable communities, uncover what people in those communities…