ILLUME conducted a benchmarking study and interviews for the Program Administrators to understand best practices for non-English outreach and to understand customer journeys of non-English speakers (process, market assessment).
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Strategic Planning for a Decarbonized Future
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ILLUME assists clients by offering strategic planning support to identify research, program designs, and technologies that align with utility and policy…
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The ILLUME team led a research study to support the launch of SoCalREN’s new Food Desert Energy Efficiency Equity (FDEEE) program.
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ILLUME conducted an ethnographic research study to explore the magnitude of installation challenges for heat pump water heaters (HPWHs) in cold-climate…
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Heat Pump and Integrated Controls Performance Review
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Heat pumps are on the rise in the Northeast, with Massachusetts offering incentives for electrifying home heating and reducing reliance on…
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Rolling out dynamic pricing (or real-time pricing) rates is a challenge, but new rate designs will be increasingly necessary to address…
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Many states, agencies, and utilities are entrusted with translating policies and goals into actionable strategies. In this case study, ILLUME shares…
