ILLUME Advising
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Case Studies
Orchestrated Energy Reduced AC Run Times Daily and During Demand Response Events
Case Studies
ILLUME assisted in the experimental design and impact analysis of thermostat data for participants in four utility territories to understand how…
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Presentations
Diverse Communications for Diverse Customers
Presentations
In their 2018 EEI workshop, Anne Dougherty and Allison T. Musvosvi share findings from our research on how concepts of energy,…
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Case Studies
Massachusetts Residential and Commercial Awareness
Case Studies
ILLUME conducted a statewide marketing survey of residential and commercial customers for the Program Administrators (process, market effects) to assess the…
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Reports
Home Energy Report Savings Literature Review
Reports
Our team conducted a thorough review of research addressing the research question: What happens to energy savings when HER recipients no…
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Case Studies
Language Needs Assessment
Case Studies
ILLUME assessed language barriers, communication preferences and needs, and expectations around language services of Korean and Vietnamese communities in the Atlanta…
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Reports
ENERGY STAR® Retail Products Platform
Reports
In their report for SEE Action, Sara Conzemius and Alex Dunn provide guidance that can be used for estimating energy savings…
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Archived Insights
Small Business And Behavioral Energy Efficiency
Archived Insights
In her BECC 2017 presentation, Eileen Hannigan share an overview of her statewide potential study of the behavioral savings potential—and tactics…
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Archived Insights
Clearing Up the Unclear Savings of Advanced Thermostats in Illinois
Archived Insights
In this presentation, Pace Goodman shares how he got agreement on smart thermostat evaluation methods across more than 15 stakeholder groups…
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Archived Insights
Commercial Behavioral Program Evaluability Assessment
Archived Insights
ILLUME conducted this evaluability assessment for a utility client’s Commercial Behavioral Program (CBP) to ensure it was on track to collect…
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Reports
The Devil’s in the Details
Reports
Why do savings estimates change from one analysis to the next, even when evaluation methods are consistent?
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White Papers
Finding Big Potential in Small Businesses
White Papers
Eileen Hannigan’s white paper shares how small businesses, which may have limited capital for large investments, are good candidates for low-cost…
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Case Studies
Statewide Commercial Behavior Segmentation and Potential Study
Case Studies
ILLUME conducted a statewide Commercial Behavior Segmentation and Potential Study to measure the technical and human potential of energy-saving behavior changes…
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Archived Insights
Natural Gas Segmentation Study
Archived Insights
Anne Dougherty, Amanda Dwelley, and Shannon Kahl studied the attitudes and behaviors of natural gas consumers in the Pacific Northwest. They…
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Archived Insights
Existing Homes Process Evaluation
Archived Insights
Energy Trust of Oregon contracted with ILLUME Advising, LLC to provide a process evaluation of their Existing Homes program. Anne Dougherty…
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Archived Insights
Wanna, Hafta, Track, Win – Can An App Change Your Behavior?
Archived Insights
Through a combination of secondary and primary research on apps designed to support behavior modification, we found there are four keys…
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Archived Insights
Energy Usage Tracking: What We Can Learn From a Fitbit?
Archived Insights
Should utility interactions and payment plans be more like banking or more like phone service? I recently heard a speaker discuss…
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Archived Insights
One Year Of Yoga
Archived Insights
About a year ago, I decided to try doing yoga every day for a year. I think this was prompted by…
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Archived Insights
Detroit
Archived Insights
I grew up in a small industrial town in the heart of the Rust Belt. Home of cereal giants Kellogg and…
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Archived Insights
Strengths-Based Culture: Setting Each Other Up For Success
Archived Insights
Several years ago, I attended a global leadership summit that was pivotal for my career. One significant moment for me was listening to…
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Archived Insights
If Your Computer Dripped, Would You Turn it Off?
Archived Insights
Every year, the ILLUME team looks forward to the Behavior, Energy & Climate Change Conference (BECC). This conference brings together so…
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Archived Insights
A Smile Is A Beautiful Thing
Archived Insights
Seven out of 1,000 children in India are born with cleft lip and palate. Without surgery, this condition can lead to…
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Archived Insights
Mapping The Customer Journey
Archived Insights
In her 2016 BECC presentation, Amanda Dwelley discusses our work journey mapping 11 of Consumers Energy’s residential programs. By identifying and…
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Archived Insights
Everything You Need To Know About Excellent Writing As Taught By Matryoshka Dolls
Archived Insights
As part of our third-year ILLUME retreat, I led a session on storytelling and writing. We know that our clients want…
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Archived Insights
It Wasn’t A “Retreat” So Much As An Advance
Archived Insights
ILLUME recently held our three-year retreat in Wisconsin. As an owner, it was incredibly humbling to be surrounded by such amazing…