_Query test
testing query loop filters
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Articles
Lisa Lovallo, Vice President of Cox Communications & UniSource Energy Board Member The ILLUME Change-Maker Workshop brought together utility…
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Articles
What is your role at ILLUME? As the Technical Principal my goal is to ensure that ILLUME has the technical…
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Presentations
This presentation, with additional findings on understanding how DR program participants may react to weather and program design elements,…
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Articles
The Gift of Family-Centric Work for Mother’s Day
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Articles
by Erin LaVoie When you flip the switch, the lights come on. That’s about the extent most people think…
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Articles
On February 6th, the Department of Energy (DOE) announced their intent to ensure that Americans spend $12 billion more…
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Articles
My mother-in-law owned a small flower and gift shop in New Hampshire. She opened her doors in a historic…
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Articles
Millions across the internet have been tweetstorming as NECCO, the candy company that made those little chalky Valentine’s Day…
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Magazine Articles
More than five years ago, Anne and Sara were strategizing, visioning, and planning for what their yet-to-be-named dream would…
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Articles
A statewide service territory is filled with different people with different backgrounds, houses, and energy uses. They aren’t the…
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Presentations
At the EPIC conference in 2018, Liz Kelley and Amanda Dwelley talked about their experience helping a utility go…
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Presentations
Machine Learning and Ethnography: Presentation
Presentations
The challenge of unstructured data, and why machine learning and AI needs a qualitative methodology like Topic Modeling to…
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Presentations
In their 2018 BECC presentation, Allison T. Musvosvi and Shefije Miftari share how their research helped a client listen…
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Presentations
In her 2018 presentation at the CEE Partner Meeting, Sara Conzemius shares what customers care about – home, family,…
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Articles
This is Part 2 of Dr. Liz Kelley’s blog, “Evolution, Part 1: Distribution planning models for the DER…
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Presentations
Energy Efficiency Is Being Treated Like A Resource
Presentations
In their poster presentation at ACEEE Summer Study 2018, Jes Rivas and Pace Goodman discuss the pros, cons, and…
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Articles
Whether your utility is thinking about new distributed generation technologies, incorporating advanced metering infrastructure, the Internet of Things, or…
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Articles
Five years ago, Sara Conzemius and I left thriving practices at large, successful energy service companies to create a…
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Presentations
In their 2018 EEI workshop, Anne Dougherty and Allison T. Musvosvi share findings from our research on how concepts…
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Articles
This year at the Association of Energy Services Professionals (AESP) 28th National Conference in New Orleans, Louisiana, ILLUME is…
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Articles
FAQs of Customer Journey Mapping
Articles
The ILLUME team is currently partnering with a number of clients to build customer journey maps of their services. The…
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Articles
Recently, ILLUME attended the Behavior, Energy, And Climate Change conference (BECC 2017) armed with a glittery fortune-telling box and…
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Articles
It’s fall again, and if you’re anything like me, changing seasons makes me get all contemplative. And given the…
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Articles
Big Data: Tyrant or Tool?
Articles
The energy industry is on the cusp of a big data revolution. More than 50% of households have a…








