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Illume Ink
September 2022

Employee wellness continues to be top of mind when on the hunt for a new job. We revisit this podcast with ILLUME’s Founder and People Champion. They take on the huge subject of “Taking Good Care.” This is one example of why you should come join our team.

September 2022

If you missed the ACEEE Summer Study Conference last month you missed some good stuff! We’re happy to share this white paper in which ILLUME Senior Analyst, Tabitha Munson and her co-authors explore behavioral programs coming of age.

September 2022

In this article from our very first magazine, we explore go-to research approaches to help utilities uncover new markets and expand program offerings. Whether it’s DERs, AMI, the Internet of Things, or smart home devices, the energy industry is being forced to adapt and find ways to innovate within increasingly outdated frameworks.

September 2022

Are you ILLUME’s newest graphic designer? We are currently looking to hire a part-time graphic designer and production assistant. If this is for you let’s chat!

September 2022

We revisit this webinar from last year when we discuss EV adoption with emerging technology experts and members of the ILLUME team. We ask important questions around communicating the benefits of EVs, laying the groundwork for EV charging, and finding ways to partner with cities and stakeholders to meet aggressive climate goals.

September 2022

Join the ILLUME-iverse! ILLUME is now hiring for Analysts, Senior Analysts, Consultants, and Senior Consultants. Apply today!

September 2022

ILLUME is a proud sponsor of Switch 2022 put on by the AESP Wisconsin Chapter. There are still sponsor opportunities so join the smarties today!

September 2022

Distributed energy resources (DERs) are putting customers back in the driver’s seat. In this article from our very first magazine, we show five ways we can meet customer needs while balancing the needs of the grid.

September 2022

As conversations about beneficial continue, we look back on this interview with Kathy Kuntz from ILLUME’s second magazine. We get to the heart of some of the key themes that still resonate today.

September 2022

The ILLUME team is growing and we want you to grow with us! If you are looking for a position with a flexible schedule, rewarding work, and an amazing team apply today. We are looking to fill multiple positions.

September 2022

When thinking about EVs, range anxiety continues to be one of the main concerns for adoption. Is adding more chargers the solution? ILLUME led research to evaluate and understand the market impact of National Grid’s EV charging incentive program in 2020. Read our findings in this case study from last year.

August 2022

When it comes to energy efficiency, context is everything. In this article from our first magazine, learn how ILLUME used in-home and in-business ethnographic research to help Georgia Power explore how social and local culture impacts residents’ perceptions of light, home, and comfort.

August 2022

ILLUME is looking to hire a part-time graphic designer and production assistant. If you are creative and looking for a new opportunity, apply today!

August 2022

As folks continue to consider heat pump water heater adoption as a source of energy efficiency and savings, we look back on this case study from last year. Read how ILLUME found valuable learnings about the customer experience in our evaluation of a pilot to assess the magnitude of demand impacts and energy savings from water heater-based demand response (DR).

August 2022

As our homes get smarter and the conversations about DR program participation continues, we revisit this article from our second magazine. We show how utilities can offer ways to meet customer expectations and provide seamless participation in DR programs. Here are some technologies offering load management opportunities. 

August 2022

ILLUME is looking to hire a Managing Consultant or Senior Managing Consultant will be responsible for leading projects end-to-end with an emphasis on ILLUME’s equity research and impacts studies and consulting. If this is you, we would love to talk with you. If you know of someone that would be perfect for this role, please feel free to share.

August 2022

If you are attending ACEEE Summer Study this year, don’t forget to catch Jes Rivas on Wednesday as she speaks about the impact of ignoring behavior in technological innovation. You can also catch her informal session on Thursday, 8/25. You do not want to miss it.

August 2022

ILLUME Director, Dr. Elizabeth Kelley will be presenting this Tuesday and Friday at the ACEEE Summer Study Conference. We hope to see you there!

August 2022

Join ILLUME’s own Laura Schauer and Dr. Elizabeth Kelley as they present for AESP. They’ll discuss how to identify key program design and implementation strategies to equitably reach and serve ALL communities and customers.

August 2022

If you are attending the ACEEE Summer Study Conference this week make sure to catch ILLUME’s Tabitha Munson as she speaks about behavioral programs coming of age. We hope to see you there.

August 2022

If you’re attending ACEEE Summer Study this week make sure to see Riana Johnson as she talks about designing more effective and creative interventions for evaluating workforce programs.

August 2022

As the scorching temperatures of summer take their toll on all of us, we reflect back on this blog from last year. How can utilities and cities work together to make their communities and customers more comfortable as we live through extreme weather conditions?

August 2022

What go-to-market models are needed to drive adoption of DERs and maximize their grid benefits? Read this article from V2of our magazine to see how smart thermostats are providing important learnings for scaling DER adoption and increasing program participation.

August 2022

At ILLUME Advising, LLC we strive to create forward-looking benefits that are equitable across titles, gender, and seniority.

August 2022

In this podcast Founder Anne Dougherty, talks with Vice President, Laura Schauer, to discuss ways in which utilities are becoming more customer-centric as they seek to add value to the customer experience. This conversation is a follow up to Laura’s blog, Why the Future of Utilities Is All About Adding Value to Customer Experience, published in collaboration with Salesforce. You can find the link to the blog in the comments.

August 2022

ILLUME is proud to support KIGT by conducting a case study of opportunities and barriers to equitable infrastructure investment through the lens of KIGT’ s experience building and installing electric vehicle charging equipment.

August 2022

ILLUME is looking to hire a part-time Graphic Design and Production Assistant who can work within established brand guidelines while still being innovative and pushing the boundaries across different platforms. If this is you, apply to join our team today!

August 2022

In volume two of this blog series, People Champion, Yasmeen Chánes sits down with Senior Managing Consultant, Allison Carlson to talk about her second journey with ILLUME and her professional advice for navigating your career.

August 2022

We cannot reach ambitious climate goals without greater customer participation, but customers who need energy efficiency programs are often the least likely to participate. How do we identify the needs of customers who are not engaging with energy efficiency programs? ILLUME interviewed customers to help Massachusetts Program Administrators answer that question. Click the link to find out what we learned.

August 2022

Climate change leads to more frequent and destructive extreme weather events that nearly always result in the same outcome: power failures. How do utilities stand up and restore value and customer confidence in a time of persistent climate shocks? Read our 2021 case study that still remains relevant today.

August 2022

Salary is one part of a compensation package, but money can’t buy you time and engagement.

July 2022

To help us move forward, energy program evaluation has to continue to evolve along with everything else — in a way that is productive and valuable, not limiting or punitive. But for emerging pilot initiatives, evaluation can also play a strong research and information support role. We talk about how in this magazine article from ILLUME’s very first magazine that still remains as relevant today as when we first published it.

July 2022

As our team prepares to speak at the BECC Conference again this November, we look back at this blog written by Managing Consultant, Riana Johnson. She shares her 2018 BECC presentation on how machine learning and ethnography can work together to find deeper, more contextual connections in the data.

July 2022

ILLUME is looking to hire an Evaluation and Research Managing Consultant/Senior Managing Consultant. Are you a passionate and seasoned project manager of program evaluations and desire to work for an organization that is boldly leading the industry forward to decarbonization? Apply today and help us with the Great Decarbonization!

July 2022

ILLUME Senior Managing Director, Dr. Deidre Sanders will be participating in the first ever Blacks in Green (BIG) Black Energy Justice Retreat. The event will bring together renowned energy justice experts with 100 Black community-based organizations from within Illinois with the goal to end energy poverty. Apply today and join Deidre at the Black Energy Justice Retreat.

July 2022

How can utilities bring new technologies to customers and create a more positive customer experience? Read one of our 2021 case studies to learn how ILLUME provided a client visibility into the customer’s journey – from the initial point of interest to the adoption – to create an improved and integrated new technology adoption experience.

July 2022

📣 Calling all community-based organizations and individuals in New York State’s disadvantaged communities! Do you want to play an active role in helping NYSERDA advance the transition to a just, clean energy future? Get paid to help NYSERDA shape a clean energy future. Last date to apply is August 17th!

July 2022

ILLUME is looking for a Managing Consultant or Senior Managing Consultant that will be responsible for leading ILLUME’s projects end-to-end with an emphasis on ILLUME’s equity research and impacts studies and consulting. If this is you we would love to talk to you about joining our team. Apply here today.

July 2022

We will be speaking at the BECC conference this year! Will you be attending BECC this November? We would love to connect with you, register today! See you in DC this November. #ILLUMEatBECC #BECC2022

July 2022

Stable, reliable access to power is taken for granted on the mainland U.S., but island life tells a very different story. In this article from our 2020 magazine, we invite you to take a tour of three U.S. islands that have deployed technologies to create resiliency in the face of catastrophe.

July 2022

Join ILLUME’s own Laura Schauer and Dr. Elizabeth Kelley at AESP Institute as they discuss the importance and policy objectives of focusing programs and initiatives on underserved customers.

July 2022

ILLUME continues to grow and we are looking for an Engineering/Building Science Managing Consultant or Senior Managing Consultant. Are you a passionate and strong project manager with a desire to work for an organization that is boldly leading the clean energy industry forward towards decarbonization? Apply today and help us reduce our carbon impact together.

July 2022

Congrats to ILLUME Principal, Jes Rivas who has recently been added to the IEPEC Planning Committee! This is such a great opportunity for you and we know you’ll do great things.

July 2022

As the need for demand mitigation continues to increase, we look back on this case study where we show how we helped Focus on Energy discover energy efficiency measures that expand demand response benefits to support utility partner efforts.

July 2022

ILLUME Founder, Anne Dougherty, sits down with ILLUME evaluation experts Lisa LeBeau Obear and Pace Goodman to reflect on major changes in the energy industry and in our world, and how the definition of resiliency is continuously changing and is now taking on an expanded meaning.

July 2022

ILLUME is currently looking for a Managing Consultant or Senior Managing Consultant to lead our program evaluations. If this sounds like you, send us a message, we would love to talk to you. You can apply here today. #evaluation #evaluationprograms #energy

June 2022

ILLUME has been leading research and analytics to understand disparities, define equity, and translate policy into measurable outcomes. We revisit this webinar from last year as ILLUME’s researchers talk about how we go about this important work.

June 2022

Looking back on our 2020 magazine, we talked about how smart thermostats are providing important learnings for scaling DER adoption and increasing program participation.

June 2022

ILLUME is looking to hire Managing Consultants that specialize in Equity Research and Impact Studies, and Engineering and Building Science. If this is you, we would love to talk with you! Apply here.

June 2022

What makes people tick and how do we influence behavior change? In our newest blog post, ILLUME Founder, Anne Dougherty talks to Director, Dr. Alex Dunn, about how her expertise in cognitive science and linguistics are critical to understanding people and how to motivate behavior change in a way that saves energy.

June 2022

ILLUME is proud to partner with ComEd to explore the barriers that disadvantaged and environmental justice communities face in equitably receiving services in the state of Illinois.

June 2022

We reflect back on this great podcast about company culture and why company’s should not only allow, but encourage and enable employees to bring their full selves to the workplace. Such a great conversation between University of Arizona Professors, Dr. Stephanie Troutman Robbins and Dr. Eric Plemons.

June 2022

Our team is constantly learning and expanding. Come grow with us! Apply for one of our open positions today.

June 2022

In this podcast, ILLUME Senior Consultant, Riana Johnson has a conversation with sociologist Dr. Erin Heinz about her research on urban planning and climate policies. She paints an optimistic picture for meeting our climate goals through encouraging public participation and shifting our metrics to measure what matters to society.

June 2022

Please help us congratulate ILLUME Director, Lisa LeBeau Obear on being newly appointed as a board member for the Midwest Energy Efficiency Alliance (MEEA).

June 2022

ILLUME is #hiring. Know anyone who might be interested in joining our team of forward-thinking consultants interested in co-creating a sustainable world through social science-informed research and evaluation? Click here to join the ILLUMIVERSE!!!

June 2022

In last year’s magazine we talk about how rallying around aggressive carbon reduction goals means big changes. In this piece we share how to let go of the familiar and embrace change.

June 2022

In the spirit of Pride Month we highlight this podcast where ILLUME-ies talk about their experience as members of the LGBTQ+ community in the workplace.

June 2022

How do states define environmental justice, climate justice, and disadvantaged or vulnerable communities? We’ve compiled a list here and you can help us keep it up-to-date.

June 2022

Today we highlight a podcast with ILLUME Analyst, Arianna Zrzavy. In this podcast she talks about how environmental justice screening tools can be used to better support historically disadvantaged communities.

June 2022

Join the ILLUME-IVERSE! We are looking for Analysts, Consultants, and Managing Consultants with a focus on Impact and Equity. Apply today, spread the word.

May 2022

In 2021, ILLUME conducted research to help a southeastern utility understand customers’ experiences with under-subscribed solar offers and to understand how best to serve customers through renewables. Read this case study to find out what we learned.

May 2022

Looking back on Volume I of ILLUME’s magazine, here are six things you should know about Generation Z. Don’t say we didn’t warn you!

May 2022

Are beneficial electrification efforts being designed to serve everyone equally? You can read our findings in this article from ILLUME’s 2019 magazine.

May 2022

As we look back at our interview with Kathy Kuntz from Volume II of our magazine, we get to the heart of some of the key themes and tensions around beneficial electrification.

May 2022

We expect contractors to be the experts when it comes to adoption of new equipment and programs, but are we providing the tools for contractors to be successful? In our latest blog we explain why contractor support and training is more important now than ever.

May 2022

How does a utility, operating across multiple verticals, create an intelligence platform for decision making? ILLUME wrangled program, Census, demographic, and tax assessor data and appended it to CenterPoint’s consumption data to create a customized and nimble dashboard for its team to answer their program and strategy questions with interactive data visualizations.

May 2022

As we reflect back on our 2019 magazine, the work to understand customers with limited English proficiency continues. This article will show how our data-viz team uncovers patterns and clusters of information using GIS tools to inform program participation and reduce adoption barriers.

May 2022

What actions are required to ready our most vulnerable communities for climate change and it’s health impacts? We provide answers in this article.

May 2022

In this episode of Current, Mike Li speaks with the Steve Cowell, President of E4TheFuture about the Infrastructure Bill, and its impact on helping the country transition to a clean energy economy.

May 2022

Do you feel like running a full-scale pilot is too much (too soon), and yet you’re still not sure which research method is best suited for the task? This article can help.

April 2022

In our most recent blog post, Analyst, Tabitha Munson and Managing Consultant, Kimberly Jaeger Johnson, talk about the work ILLUME is doing to learn how we can better serve customers that speak limited English.

April 2022

Are you going to be underwater or sweating it out? We break down data from the ND-GAIN Urban Adaptation Assessment to map how five U.S. cities are preparing for climate change.

April 2022

Electric vehicles made their debut during the era of the horse and buggy! In honor of more than a century of EVs, we dug into automobile archives in search of forgotten history.

April 2022

ILLUME was contracted by a regional utility to conduct a customer segmentation study that coupled demographic data with satisfaction and engagement behaviors across multiple programs and business functions. Read the case study to find out what we did and what we found.

April 2022

As EV sales increase over the years, reach anxiety continues to be a barrier for those considering an EV purchase. In this article, we talk about EV affordability as cities and states pursue aggressive climate mandates.

April 2022

A throw-back to how we kicked off our 2020 magazine, Ingenuity and Resilience. We frame two truths that we must contend with to design the policies, programs, and interventions necessary to ready our communities for climate change.

April 2022

In this episode of Current, Senior Managing Director of Energy Equity, Research, and Impacts, Dr. Deidre Sanders talks to Paula Glover, President of the Alliance to Save Energy about her role in energy efficiency and what we have done and need to continue to do to work towards a more equitable energy future.

April 2022

In this new blog, Yasmeen Chanes, ILLUME’s People Champion explains how she came to join ILLUME and what she hopes to accomplish while she’s here. This is the first blog in a new series that will look at some of our team members at ILLUME to learn how they got here, what impact they hope to leave, and what they would tell their younger selves if they had to do the journey all over.

April 2022

Addressing inequality requires that we test our own assumptions. Our data-viz team uncovers patterns and clusters of information using GIS tools to inform program participation and reduce adoption barriers.

April 2022

Do you want to join the ILLUME team? We are hiring!

April 2022

The voice of the customer is front and center in this illustrated piece as we accompany customers and retailers (virtually) on a shopping trip to understand one simple task: How to purchase a light bulb. Illustrations by ILLUME Senior Consultant, Riana Johnson.

April 2022

In this article from our first magazine, we take a closer look at how utilities can best position themselves to define their value to stay on course with customers. Keep an eye out for Volume 4, coming soon.

April 2022

As we prepare for the release of Volume 4 of ILLUME’s magazine, we reflect on this article from Volume 1. Utility driven marketplaces show promise for expanding revenue streams. But how can utilities meet growing customer expectations for fulfillment, communications, and service that are the hallmark of the Amazon model?

March 2022

Recently, ILLUME hosted a huddle with people from state agencies and utilities to discuss opportunities to maximize the funds that they will get from IIJA. Here are some of the highlights from our conversation.

March 2022

In our most recent case study, read how ILLUME explores how integrated controls foster beneficial electrification and what contractors and residents need to adopt these technologies.

March 2022

In our latest blog, ILLUME Director, Amanda Dwelley, and Analyst, Arianna Zrzavy talk about how states are taking different approaches to identify and define Environmental Justice and Climate Justice Communities. Read more about what tools are being used and what data is being considered when making these decisions.

March 2022

Listen to our most recent podcast as ILLUME Founder, Anne Dougherty talks with ILLUME Analyst, Arianna Zrzavy about Environmental Justice (EJ) and how EJ screening tools can be used to support communities and policy-makers in better serving historically disadvantaged or marginalized communities.

February 2022

We are pleased to announce that Dr. Deidre Sanders has joined ILLUME as our new Senior Managing Director of Energy Equity, Research & Impacts. In this role, Dr. Sanders provides thought leadership and subject matter expertise in qualitative and quantitative approaches to addressing issues related to equity and diversity in the energy sector.

February 2022

Have you ever wished you were a member of the ILLUME-i-nation? We are looking for a Manager of Marketing and Storytelling responsible for upholding ILLUME’s best-in-class business-to-business marketing and to help us elevate ILLUME’s work and alignment with our brand, Mission, Vision, and Values.

February 2022

“Environmental history and Black history are intertwined.” This article highlights some key facts and terms related to our environmental and Black history, future, and present!

February 2022

Let’s thank the citizens of Nashville by giving back. Please join AESP and ILLUME in supporting the United Way of Greater Nashville.

February 2022

If you’re attending AESP this year, help us give to Nashville families in need by donating to the United Way of Greater Nashville. Every little bit counts!

February 2022

“Black History Month shouldn’t be treated as though it is somehow separate from our collective American history or somehow just boiled down to a compilation of greatest hits from the March on Washington or from some of our sports heroes,” Obama said.

February 2022

We are proud to share ILLUME Analyst Arianna Zrzavy’s featured article in the Environmental Law Institute! Her article discusses how disparate environmental burdens can be addressed using environmental Justice (EJ) screening tools.

February 2022

Support the local community while at AESP! Please join AESP and ILLUME in supporting the United Way of Greater Nashville and Nashville’s COVID-19 Response Fund.

February 2022

Participatory design can help utilities gather input from a wide range of stakeholders before offerings hit the market. Here’s a step-by-step guide.

February 2022

Two years later, the challenges of 2020 continue. Here, ILLUME reflects on the timeline of three crises in a truly unprecedented year.

January 2022

Rather than treating the pandemic as an outlier, states should look to the pandemic as a dry run for devastating, and costly, future climate disasters.

January 2022

The year 2020 was marked by disasters. In this article, we look back at history as we reflect on past environmental disasters and the major changes in policy that followed.

January 2022

We were so thrilled to have been nominated as an “Outstanding LARGE Business” in the Marketplace Wisconsin 40th Anniversary Business Awards. Can you believe it? And even more thrilled to be runner up.

January 2022

ILLUME sits down with Visceral Change’s Sherard Robbins to talk candidly about diversity, equity, and inclusion and reflect on the hard truths of the last few years.

January 2022

As the pandemic continues, public health is elevated back into the national conversation. How will utilities continue to value, reframe, and extol the many measurable public health and safety benefits of our industry after COVID-19 recedes?

January 2022

Our nation, and our organizations, are contending with failed equity policies. To remedy historic and structural wrongs, we need a roadmap.

January 2022

Asking would-be participants to navigate offerings in a language that is not their own is like getting invited to a dinner party where you don’t feel welcome. So how do we ensure our translations are more inviting?

December 2021

Rooting out bias from our industry’s lexicon requires intention. Here we explore a framework to shift commonly used phrases from harmful framing to more dignifying language.

December 2021

In this article we take a closer look at ways utilities and the private sector are being called upon to generate smart, pro-social, and more forward-thinking business and policy strategies to mitigate the impacts of climate change.

December 2021

As U.S. automobile manufacturers prepare for an all-electric future, we can’t help but ask the question: are domestic battery companies positioned to meet our needs?

December 2021

Climate change and social and environmental injustice is inspiring all of us to become better energy citizens. But is our industry ready to take on the difficult work of centering communities?

December 2021

ILLUME is hiring! Click here to see what new positions are available in the Tucson area.

December 2021

ILLUME conducted one of the largest nonparticipant studies in Massachusetts. Here’s what we learned about those we are missing in our programs and services.

December 2021

The Biden administration is bringing coherence to the EV landscape. But what about customers and site hosts? Are there persistent barriers we need to overcome?

November 2021

In our latest episode of Current, ILLUME Founder and Co-Owner, Anne Dougherty and our People Champion, Yasmeen Chánes examine ILLUME’s value of “Taking Good Care.” Listen in as they discuss ways that organizations can address employee wellness by leaning on their values.

November 2021

In our latest podcast, ILLUME’s Laura Schauer talks with Anne Dougherty about the importance of seeing beyond utility satisfaction metrics as we take a broader look at populations and dig deeper into customers’ individual and unique situations. Laura also discusses her contributions to the Harvard Business Review Analytic Services whitepaper, “Improving the Customer Experience in the Utility Industry.”

November 2021

ILLUME Director, Pace Goodman has been selected by the Regional Technical Forum (RTF) as its newest voting member.

October 2021

In our latest case study, ILLUME takes a deep dive at exploring the connection between climate change and customer satisfaction. Utility customers are encoding the stress of extreme weather events into their mental schemas, so how can utilities stand up and restore value in a time of climate shocks?

October 2021

Facebook and Instagram were offline briefly this week, but not Twitter. In honor of Twitter’s few hours atop the social media leaderboard we revisit our 2020 magazine article, Hunker Down a Tweetstorm is Coming. 

October 2021

On Energy Efficiency Day 2021, ILLUME calls on our industry to center equity in our work. Together we can transform our workforce with dignity, reduce household energy burden, and equitably decarbonize our buildings and cars.

October 2021

Please join us in welcoming Yasmeen Chánes, ILLUME’s first People Champion. Yasmeen’s work is central to ILLUME living our value of “Taking Good Care” and ensuring the well-being of our team by seeking creative ways to engage and promote employee wellness. Her deeply held respect for the varied experiences, interests, and motivations of others guides her work.

September 2021

In this month’s blog we feature the work of the Interagency Working Group on Coal and Power Plant Communities and Economic Revitalization whose 2021 report offers a path forward as states and utilities prepare to transform the workforce and support energy-impacted communities with outsized support from the federal government.

September 2021

“Other: Navigating work and the workplace when your experience is not the norm” follows our team through a journey of one-on-one conversations focused on the experiences of our fellow team members navigating the workplace from a variety of identities and lived experiences with the goal of helping us all to be better colleagues, allies, and to better serve our work.

August 2021

Utilities are looking for solutions to solve for a series of urgent problems: storms, extreme temperatures, and supply and demand imbalances. In this month’s case study, learn how ILLUME helped FOCUS ON ENERGY® discover energy efficiency measures that expand demand response benefits to support utility partner efforts in Wisconsin.

August 2021

In our latest episode of Current, ILLUME Co-Founders Anne Dougherty and Sara Conzemius reflect on the company’s 8th Anniversary as they talk through the dual mission of better serving the energy industry and better serving their employees. Listen in as they reminisce about the early days of the company and fast-forward to 2021 as Anne and Sara explain why the timing was right for an Advisory Board and why every company should have a People’s Champ.

August 2021

By leaning on the work of cities, utilities have an opportunity to quickly scale their decarbonization efforts. Cities like Tucson, Arizona are setting the table for change by thinking holistically about what a decarbonized future can look like. Find out how in our latest blog.

August 2021

Justice40 directs Federal agencies to work with states and local communities to ensure that at least 40 percent of the overall benefits from Federal investments in climate and clean energy go to disadvantaged communities. But defining disadvantaged communities remains a moving target. In our latest blog, ILLUME’s Mallika Jayaraman shares recommendations for engaging communities in an era of Justice40.

August 2021

“Other: Navigating work and the workplace when your experience is not the norm” follows our team through a journey of one-on-one conversations focused on the experiences of our fellow team members navigating the workplace from a variety of identities and lived experiences with the goal of helping us all to be better colleagues, allies, and to better serve our work.

July 2021

Today we revisit our 2020 magazine article, “Isolated but Innovative: Learning from Islands” where we feature U.S. islands where local utilities and governments, alongside residents and business owners, have developed novel approaches (including utility-scale battery storage) to ensure consistent access to clean and renewable power.

July 2021

Great article in Grist featuring the work of ILLUME’s Amanda Dwelley and Dr. Alex Dunn in support of the New York State Department of Environmental Conservation’s Climate Justice Working Group.

July 2021

Smart home device adoption is growing, as are the rising effects of climate change. Extreme temperatures may force utilities to rethink how they communicate the benefits of demand response programs to customers.

July 2021

As companies turn to hybrid modes of work, how will utilities manage demand if homes are never in “away” mode? In our latest blog, ILLUME Principal, Eileen Hannigan shares how heat pump water heaters could make a comeback as post-pandemic customer habits shift.

July 2021

In this month’s case study we explore ways that utilities can turn to heat pump water heaters (HPWHs) in search of deeper savings and expanded opportunities to leverage DR to support the grid during peak usage.

June 2021

ILLUME Advising is looking for a team member to serve as our People Champion. By championing our company wide DEI initiatives, spearheading our talent acquisition, and professional development efforts, the People Champion will help us live our value of taking good care of our team, supporting employee engagement and wellness, and cheer at work.

June 2021

ILLUME Director Pace Goodman speaks with Marketplace’s Scott Tong about demand response and why research is so important to communicating with customers who participate in smart thermostat programs that ask them to sacrifice for the good of the grid. 

June 2021

ILLUME Senior Consultant, Joe Kramer joins a panel of distinguished experts to discuss the role of anaerobic digestion as an alternative to landfilling during the webinar, “Diverting Food Waste from Landfills: US EPA’s New Technical Education & Analysis for Community Hauling and Anaerobic Digesters”.

June 2021

What can HVAC Installers and Distributors Teach our Industry about EV Adoption?

June 2021

What is the upside to replacing your trusted dial thermostat when the alternative is a complicated piece of digital equipment that even most of us in the industry have a hard time programming? Creating sexier, more compelling technologies cannot do it alone. To make sweeping change we need to work from the inside out, starting with a better understanding of ourselves.

June 2021

Equity and Emerging Tech in the Time of the Pandemic

May 2021

Reorienting toward equity, utilities are seeking ways to remedy disparities through income eligible (IE) offerings. Learn how we helped a Midwest utility client determine the level of energy savings necessary to reduce an income-eligible customer’s energy burden.

May 2021

How can organizations create cultures that enable employees to bring their full selves to the workplace? Listen to this podcast as we learn to think critically about how discussions that focus on race and gender are good for us, and can help us be better colleagues, and do better work.

May 2021

Join ILLUME’s Dr. Alex Dunn as she moderates, “Finding our way to Environmental Justice: Getting to a standardized definition for disadvantaged communities” at this year’s Efficiency Exchange Conference. Date: Wednesday, May 26. Time: 2:15-3:30p.

May 2021

Climate change and social and environmental injustice is inspiring all of us to become better energy citizens. But is our industry ready to take on the difficult work of centering communities?

May 2021

What workforce barriers do marginalized communities face when contributing to a clean energy future? In this week’s blog, ILLUME Principal, Eileen Hannigan explains why workforce development is not just about energy jobs, but energy agency.

May 2021

ILLUME is looking for a leader, driven to help us expand on our core mission: equitably transform the energy industry to the benefit of all communities through incisive research. If you are passionate about equity, and interested in helping the clean energy industry transform through empathic research and rigorous data science, this job is for you.

May 2021

In this new era of energy equity, utilities and program administrators have a generational opportunity to adopt a holistic approach that takes on energy affordability as a symptom of a larger condition.

April 2021

Join ILLUME Vice President, Laura Schauer and Senior Managing Consultant, Pace Goodman as they facilitate this session on Innovations in EM&V as part of AESP’s Spring Training Series.

April 2021

As a leader in the utility research space, ILLUME’s Laura Schauer is one of the expert voices featured in this white paper for Harvard Business Review Analytic Services, “Improving the Customer Experience in the Utilities Industry.”

April 2021

What happens when we reject monolithic thinking, and listen to customers’ lived experiences to find out what matters most to them? Read more in our case study of nonparticipation in Massachusetts.

April 2021

ILLUME Principal, Jes Rivas will discuss innovations in data collection as well as practical and ethical considerations to collecting data against the backdrop of the pandemic in the upcoming AESP webinar, Data Collection: New challenges and emerging opportunities. April 15, 2021 at 1pm ET.

April 2021

As automobile manufacturers prepare for an all-electric future, we can’t help but ask the question: is the U.S. supply chain positioned to meet our EV needs? This week we revisit the role of mining and batteries in transportation applications.

April 2021

Join ILLUME Director, Dr. Liz Kelley and Senior Analyst, Emily Morris as they discuss best practices in health and energy programs to help us answer the question: How are utilities and program administrators thinking about and exploring the health and energy nexus?

March 2021

Phoenix Mayor, Kate Gallego Headlines ILLUME Webinar on Climate Resiliency

March 2021

In the Spring 2021 issue of Vistage Magazine, ILLUME Founder and Co-Owner, Anne Dougherty, discusses how ILLUME created psychological safety and flexibility for its employees to navigate the pandemic.

March 2021

In the last 100 years the energy industry has seen limitless technological advances ranging from the electrification of the automobile, to balancing the grid by controlling home thermostats, to mastering the elusiveness of battery storage. But did you know that it is going to take at least 100 years just to achieve gender parity around the world?

March 2021

Blog: Indoor Air Quality Technologies: Disentangling Performance from Hype

February 2021

ILLUME led research to evaluate and understand the market impact of National Grid’s EV charging incentive program in 2020.

February 2021

Our latest episode of Current: An Energy Podcast is out now! Listen in as Anne Dougherty interviews members of Tucson’s Commission on Climate, Energy, and Sustainability.

February 2021

Hear from ILLUME Founders Anne Dougherty and Sara Conzemius about what’s to come for the industry in 2021.

February 2021

We are still hiring! ILLUME is a values-driven company, committed to building an environment that encourages our team to flourish professionally while still pursuing their many passions at home and in their communities.

January 2021

What is in store for the energy industry in 2021? Join ILLUME Co-Founders Anne Dougherty and Sara Conzemius as they reflect on the lessons of 2020 while they chart ILLUME’s course for 2021. Packed with insights from start to finish, this podcast is a must-listen for those reading the tea leaves as a new federal administration comes into office.

January 2021

As a new administration brings coherence to the electric vehicle (EV) landscape, it’s clear that American automakers and suppliers will benefit from clarity around future EV investments. But what about customers and site hosts? Are there persistent barriers we need to unearth?

January 2021

ILLUME’s Dr. Alex Dunn will discuss recent trends in survey research, focusing on important issues and implications to consider when scoping surveys and the elements of best practice. Presented by IEPEC.

January 2021

ILLUME Founder and Co-Owner Sara Conzemius sits down for an interview with Madison Magazine to talk clean energy and the ways that green jobs can help restart the economy.

November 2020

We are hiring! ILLUME is a values-driven company, committed to building an environment that encourages our team to flourish professionally while still pursuing their many passions at home and in their communities. Our efforts were most recently recognized by Ivy Exec who ranked ILLUME as the #2 Best Boutique Consulting Firm to Work For and ranked ILLUME the #1 firm for Culture, Money, and Leadership.

November 2020

We at ILLUME recognize that today is an anxious day with so much left unsettled in the U.S. presidential election. In the spirit of looking forward, we ask you to join us in imagining our path forward as a community committed to building a clean energy future. In this article, The Next Four Years, Energy and our Work as Citizens, we explore our future under the two potential outcomes as we preview ILLUME’s third magazine, “Energy Citizenship”.

October 2020

Catch ILLUME’s Anne Dougherty as she talks with Ryan Tansom from the Intentional Growth podcast to discuss how founders and entrepreneurs can align their personal core values with those of the companies they build, and why focusing on building a healthy company can create a more valuable business.

October 2020

In this episode of Current, we talk mapping, redlining, and urban heat with University of Arizona Assistant Professor of Planning and Sustainable Built Environments, Dr. Ladd Keith and ILLUME Consultant, Amanda Maass. Listen as they share their reactions to the New York Times article, “How Decades of Racist Housing Policy Left Neighborhoods Sweltering”.

October 2020

Catch the interview with ILLUME’s Anne Dougherty and CTLST* Media Founder, Urs Baur, as they discuss how current events bring to light issues and underlying inequities in the energy and utility space.

September 2020

Anne Dougherty and Ben Riehle from the Apex Team at Keller Williams Southern Arizona discuss the state of property management ahead of ILLUME’s virtual focus group with leaders of some of Arizona’s largest master-planned, multifamily, commercial, retail, and restaurant developments.

August 2020

Anne Dougherty talks with ILLUME’s Dr. Alex Dunn and Erin Allingham about the intersection of cognitive psychology and behavioral economics, two fields of study that can help us better understand utility customer non-participation and other behaviors.

August 2020

Catch Andrew Mielcarek at AESP’s Virtual Conference as he presents, “TNT – We’re Dynamite” 09/03 at 12:15 pm EDT. About this session: Training, networking, and thought leadership – might sound cheesy, but that’s what we’re all about in Wisconsin! Join this session to learn about the Wisconsin chapter of AESP and its legacy in energy efficiency.

August 2020

ILLUME Technical Director for Quantitative Research, Amanda Dwelley sits down with Anne Dougherty to discuss the overlap between public health and energy, supporting vulnerable populations, and rethinking our metrics for distributive justice.

August 2020

In this episode of Current we preview ILLUME’s webinar on The Digital Divide with Steve Holmes, Superintendent of the second-largest district in Southern Arizona. Steve sits down with ILLUME’s Victor Mercado to talk access and equity, public-private partnerships, and why more needs to be done to incentivize schools as they transition to clean energy.

August 2020

Listen in as ILLUME’s Victor Mercado talks with Katharine Kent, Owner and President of The Solar Store, as they discuss the shift to direct-to-consumer sales, the role of government and regulation in the solar space, and how to attract diverse talent.

August 2020

Environmental justice has reached a tipping point in 2020 as COVID-19 has disproportionately impacted people of color. The words “I can’t breathe” have taken new meaning in communities across the country already left vulnerable by negative environmental impacts.

August 2020

On this episode of Current we revisit our webinar on Energy Contractor Networks in light of last week’s passing of the Moving Forward Act, enacted to bring economic relief after more than 600,000 clean energy jobs were lost due to COVID-19.

August 2020

In this episode of Current, ILLUME’s Sara Conzemius talks with Georgia Power’s Terrilyn Simmons about the utility’s efforts to promote energy efficiency, diversity, and the importance of multicultural research to create messaging that speaks to Georgia Power’s nearly 2.5 million diverse customers.

July 2020

On this week’s podcast we are joined by ILLUME Managing Director, Lisa LeBeau Obear and Senior Research Analyst, Riana Johnson as we delve into a Twitter conversation at the intersection of COVID-19, HVAC systems, and indoor air quality.

July 2020

On this episode of Current we sit down for a conversation with Yassamin Ansari, Principal Advisor for Mission 2020 and candidate for Phoenix City Council District 7.

May 2020

Americans are rethinking how to get from point A to point B, and in the process, changing the character of our cities. Listen in as Anne Dougherty talks with ILLUME’s Dr. Liz Kelley and Amanda Maass as they share their perspectives from a lens of cultural anthropology and urban planning.

May 2020

As we head into another weekend of clear skies, we revisit our EV article in ILLUME’s 2020 magazine to remind ourselves to continue to keep equity at the forefront of climate policies and transportation investments.

May 2020

Congratulations to ILLUME for being selected as one of the winners of the 2020 Dane County Small Business Awards!

April 2020

Fridays are for cardio! Today is the final day of ILLUME’s 4-week at-home fitness challenge. Thank you to all who joined us! Trevor Gunning, we thank you for keeping us active during this time.

April 2020

Are you ready for the 4th day of week 4? Trevor Gunning’s 4-week challenge is nearly over. Thank you for joining us!

April 2020

Here is week 4, day 3 of Trevor Gunning’s 4-week fit at home challenge. Are we sore yet?

April 2020

Here is day 2 of week 4 of our fitness challenge. Thank you to Trevor Gunning, Tucson personal trainer, for keeping us moving while being cooped up.

April 2020

Today we begin the final week of Trevor Gunning’s 4-week at-home fitness challenge. Ready for day 1?

April 2020

Week 3, day 4 of Trevor Gunning’s 4-week challenge is here along with a video tutorial.

April 2020

Week 3, day 3 of Trevor Gunning’s 4-week fitness program is here! How are you staying active while staying home?

April 2020

Here is day 2 of the third week of our stay fit at home challenge. Click here for a video tutorial.

April 2020

Week 3 of our fit at home challenge begins today! Let’s check in with personal trainer, Trevor Gunning to see what’s in store for day 1.

April 2020

Fridays are for cardio! Do 30-60 minutes of biking, rowing, running or swimming. This can be done this weekend as well!

April 2020

Here is day 4 of the second week of ILLUME’s 4-week stay fit at home challenge.

April 2020

Here is day 3 of the second week of ILLUME’s 4-week stay fit at home challenge. Click here for a video tutorial.

April 2020

Week 2 of ILLUME’s 4-week stay fit at home challenge continues! Here is day 2 along with video tutorial.

April 2020

Week 2 of our fit at home challenge begins today! Here is day 1, with a video tutorial.

April 2020

Here is day 5 of Tucson personal trainer, Trevor Gunning’s four-week Fitness Challenge, along with a video tutorial to keep us motivated at home!

April 2020

Here is day 4 of Tucson personal trainer, Trevor Gunning’s four-week Fitness Challenge, along with a video tutorial to keep us motivated at home!

April 2020

Here is day 3 of Tucson personal trainer, Trevor Gunning’s four-week Fitness Challenge, along with a video tutorial to keep us motivated at home!

March 2020

Here is day 2 of Tucson personal trainer, Trevor Gunning’s four-week Fitness Challenge, along with a video tutorial to keep us motivated at home!

March 2020

Here is day 1 of Tucson personal trainer, Trevor Gunning’s four-week Fitness Challenge, along with a video tutorial to keep us motivated at home!

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