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Library

A sample of our works, presentations, and publications. If you would like to learn more about these projects, please let us know.
NECC: Inclusive Energy Codes June 2024

In this talk given at the National Energy Codes Conference (NECC) 2024, Bahareh van Boekhold talks about Inclusive Energy Codes: Bridging the Gap for Equity and Environment Justice. 
Click on the title to read the presentation.

Bahareh van Boekhold
Building Trust and Demonstrating Value June 2024

In this presentation—given at the Utility Energy Forum (UEF) 2024 in Cambria, California—Executive Vice President, Jes Rivas will be speaking about Building Trust and Demonstrating Value: Addressing the Human Side of the Great Deployment.
Click on the title to read the presentation.

Jes Rivas
Building Energy Codes: An Equity Framework June 2024

Bahareh van Boekhold gave this presentation at NBI’s Getting to Zero Forum 2024. She presents on an equity framework for building energy codes titled Building Resilient Communities: Equitable Strategies for Heat Mitigation, Cooling Policy, and Inclusive Implementation.
Click on the title to read the presentation.

Bahareh van Boekhold
NEUAC: ILSFA Small Residential Barriers June 2024

Mallika Jayaraman, and co-presenters from Elevate and Illinois Power Agency (IPA), presented Removing Barriers to Residential Solar: Illinois Solar for All at the NEUAC 2024 Conference.
Click on the title to read the presentation.

Mallika Jayaraman
EFX24: Ramping Up Residential June 2024

In this presentation given at the Efficiency Exchange 2024 (EFX24) Conference, Mallika talks about using human insights to enhance residential program participation and remove barriers. 
Click on the title to read the presentation.

Mallika Jayaraman
The Intersection of Food Deserts and Energy Efficiency May 2024

The ILLUME team led a research study to support the launch of SoCalREN’s new Food Desert Energy Efficiency Equity (FDEEE) program.

Lisa Qu
Addressing Challenges in Heat Pump Water Heater Adoption April 2024

ILLUME conducted an ethnographic research study to explore the magnitude of installation challenges for heat pump water heaters (HPWHs) in cold-climate zones. ILLUME aimed to shed light on why adoption and installation barriers…

Maass Alexandra Dunn Arianna Zrzavy
Cold Climate Demonstration Installation & Water Heater Installer Focus Group Research February 2024

NEEA hired ILLUME Advising to pursue two concurrent studies around water heater installers. The first was intended to focus on observational research of cold climate HPWH installations in the Northwest to better understand the depth of previously established installation challenges. The second study was geared to better understand any challenges installers and plumbers in the region might face around recommending and installing HPWHs in existing single-family homes.
Click on the title to read the report.

Maass Alexandra Dunn Arianna Zrzavy
Heat Pump and Integrated Controls Performance Review January 2024

Heat pumps are on the rise in the Northeast, with Massachusetts offering incentives for electrifying home heating and reducing reliance on fossil fuels. In this case study, ILLUME examines user and contractor experiences with heat pump integrated controls (ICs), providing insights to enhance integration with existing heating systems and heat pump adoption. Integrated controls are used to automatically switch between heat pumps and the pre-existing fossil fuel heating system to maximize comfort, efficiency, and bill savings.
Click on the title to read the case study.

Gita Subramony
Why Good Ideas Fail: Holistic Considerations for Creating Successful R&D Efforts December 2023

Tune in to to see the Arizona Technology Council’s webinar featuring ILLUME Executive Vice President, Jes Rivas. Watch the webinar on-demand and learn more about how ILLUME is supporting clients develop robust R&D pipelines that lead to market adoption of emerging technologies and programs.
Click on the title to watch the webinar.

Jes Rivas
Maximizing Impact and Equity with Innovative Policy Strategies December 2023

Crack the code to transform federal, state, and local policies into tangible, equitable impact during this webinar with ILLUME Directors, Dr. Alex Dunn, Pace Goodman, and Leigh Michael. Moderated by Dr. Sydney G. Roberts (SEEA). 
Click on the title to watch the webinar.

Alexandra Dunn Pace Goodman Leigh Michael
Heat Pump Integrated Control Performance Review December 2023

This report presents findings from follow-up research conducted on integrated controls (ICs) used with ductless mini-split heat pumps (HPs). These dual-fuel coordination systems were installed through the electrification sub-offering of the Massachusetts Residential Retail Program.
Click on the title to read the report.

Shifts in Energy Use Through Time-Varying and Dynamic Pricing Rates December 2023

Rolling out dynamic pricing (or real-time pricing) rates is a challenge, but new rate designs will be increasingly necessary to address periods of grid stress during peak times. ILLUME supported Pacific Gas & Electric (PG&E) in understanding customer openness to an RTP rate across sectors (Residential, SMB, Ag, and C&I) through qualitative research as part of a mixed-methods project.

Liz Kelley
Now We Are Cooking! What We Know about Consumer Adoption of Induction Cooktops November 2023

This presentation, presented at BECC 2023, will show that despite having advantages, induction cooking has only a small share of the residential cooking market.
Click on the title to view the presentation.

Liz Kelley
Under Control: Customer Experience with Integrated Controls to Manage Heat Pumps November 2023

This presentation, presented at BECC 2023, will focus on the role of integrated controls in enabling residential customers to adopt heat pumps to replace or displace existing fossil fuel heating systems.
Click on the title to view the presentation.

Gita Subramony
More Data and More Questions: Refining Both to Boost Residential Energy Program Participation November 2023

This session, presented at BECC 2023, will present best practices in dashboard-driven decision-making.
Click on the title to view the presentation.

Emily H. Morris
From Policy to the Real World: Realizing an Equitable Energy Future November 2023

This session will present best practices on how decision-makers at the state, agency, and utility levels can translate oftentimes opaque policy directives into tangible goals and actionable frameworks.
Click on the title to view the presentation.

Leigh Michael
A Tale of Two Engineers October 2023

In this podcast ILLUME Executive Vice President, Jes Rivas, interviews Senior Consultant and fellow Engineer, Nabila Huq. You’ll learn about Nabila’s background in Chemical Engineering, Renewable Fuel Design, Biomedical Materials, Solar Research, and Inorganic and Organic Photovoltaics.
Click on the title to listen to the podcast.

Jes Rivas Nabila Huq
A Square Peg and a Round Hole: Advancing Equity in the Energy Industry October 2023

Many states, agencies, and utilities are entrusted with translating equity policies and goals into actionable strategies in their policies and programs. In this case study, ILLUME shares valuable lessons from our work and provides a guide to taking preemptive steps that lay the groundwork for transformative change.
Click on the title to read the case study.

Arianna Zrzavy Leigh Michael
Breaking Barriers and Empowering Opportunities September 2023

As we celebrate our ten-year milestone, we reflect on the journey that has turned our mission into a vibrant reality alongside our clients, team, and industry partners. We invite you to explore this StoryMap, and we hope you find inspiration in our story.
Click on the title to view the StoryMap

ILLUME’s First Decade: Memories and Milestones September 2023

Join us on a journey down memory lane as we celebrate ILLUME’s first decade! In our latest podcast, our amazing team shares heartfelt reflections, hilarious memories, and unforgettable moments that have shaped our journey. Tune in for stories that capture the essence of who we are and what ILLUME stands for.
Click on the title to listen to the podcast.

Anne Dougherty Sara Conzemius
From Data to Visualization: A Conversation with ILLUME’s Design Team August 2023

Creating captivating and insightful data visualizations and designing content to support our research teams are not easy tasks. That’s why our latest podcast episode is shining the spotlight on the brilliant minds of ILLUME Designers, Dave and Dorsey. 
Click on the title to listen to the podcast.

Dave Chamillard
How Pride Shows Up in Leadership June 2023

In this podcast, Anne Dougherty is joined by Cynthia Garcia, Yvette Jackson, and Vera Minot to talk about how Pride shows up in their leadership. You’ll hear personal stories of bravery, growth, and how being a member of the LGBTQIA+ community impacts change in their organizations.
Click on the title to listen to the podcast.

Anne Dougherty
Unlocking Transportation Electrification in South LA May 2023

In this StoryMap, we share the story of KIGT – a Los Angeles-based, Black, and independently owned EVSE company. By addressing the obstacles KIGT has encountered while serving Black and Brown communities in South Los Angeles, we illuminate the necessary actions for utilities and regulators to take to ensure a just energy transition that benefits all communities. Most importantly, we center the experience of those most impacted by the environmental harms of our energy industry. 
Click on the title to view the StoryMap.

Unlocking Just Transportation Electrification (Whitepaper) May 2023

In this whitepaper, we identify barriers to equitable transportation electrification (TE) and recommend TE strategies that can unlock electric vehicle (EV) access in Black and Brown Communities. We do this by drawing on an in-depth case study of the Black-owned electric vehicle supply equipment (EVSE) company, KIGT, and its efforts to serve communities in South Los Angeles. 
Click on the title to read the whitepaper.

Anne Dougherty Maass Arianna Zrzavy
Inspiring Next Gen Transportation May 2023

In this podcast, Anne Dougherty talks to Paul Francis, CEO and Co-Founder of KIGT, an EVSE manufacturing company. Paul talks about how the company started and what barriers and successes have followed. 
Click on the title to listen to the podcast.

Anne Dougherty
Equity, Policy Response, and Ceramics: A Conversation with Leigh Michael May 2023

In this episode of Current, an Energy Podcast, Anne Dougherty sits down with Senior Managing Consultant, Leigh Michael, to talk about her background in the energy industry, the projects she’s passionate about, and what fills her happiness bucket.
Click on the title to listen to the podcast.

Leigh Michael Anne Dougherty
Inclusive Program Design with Communities at the Center: Moving from Lip Service to Meaningful Actualization April 2023

In this presentation, given by Leigh Michael at the AESP Annual 2023 Conference, Leigh talks about how utilities can design inclusive programs by including community-based organizations throughout the process in meaningful ways.
Click on the title to view the presentation.

Leigh Michael
Toto, I Don’t Think We’re in 2019 Anymore: Rethinking Customer Messaging in the New Normal April 2023

In this presentation given at the AESP 2023 Annual Conference, Lisa LeBeau Obear (ILLUME) and Terrilyn Simmons (Georgia Power), talk about how energy customers were financially impacted by the COVID-19 Pandemic and how they are adjusting to the “new normal” when it comes to participating in energy efficiency programs.
Click on the title the view the presentation.

Driving the All-Electric Home Construction Market Forward April 2023

In order to help federal, state, and local action plans reach their decarbonization goals, ILLUME looked into ways to promote the adoption of new technologies and all-electric home construction through market transformation programs.
Click on the title to read the case study.

Bahareh van Boekhold Andie Gemme
How Market Actors can Spur All-Electric New Home Construction March 2023

Decarbonization is the cornerstone of many climate action plans, and the electrification of the residential sector presents an opportunity to reduce residential home emissions. ILLUME investigated the market actors that have the power to influence electrifying the residential sector to better understand the barriers that exist for market transformation and the intervention opportunities available.
Click on the title to read the case study.

Bahareh van Boekhold Andie Gemme
Growing to Meet the Change – Episode 2 March 2023

In Episode 2 of Growing to Meet the Change, Anne speaks with each member of the Executive Team about their new roles, and what it means for the future of ILLUME and our clients.
Click on the title to listen to the podcast.

Anne Dougherty Amanda Gassé Eileen Hannigan Don Smith Jes Rivas Laura Schauer
Growing to Meet the Change – Episode 1 March 2023

In Episode 1 of this two-part podcast series, ILLUME Founders, Anne Dougherty and Sara Conzemius discuss how ILLUME is prepared to meet the changes facing the energy industry.
Click on the title to listen to the podcast.

Anne Dougherty Sara Conzemius
Eliminating Energy Program Participation Barriers for Renters, Landlords, and Property Managers February 2023

An ILLUME study reveals that homeowners are nearly 20% more likely than renters to be aware of their utility’s energy efficiency programs. ILLUME’s research team recently investigated the barriers to participation that renters, landlords, and property owners face and provided solutions to expand program access to more customers.
Click on the title to read the case study.

Shannon Kahl
Sustainability, Resiliency, and Justice – A Conversation with Bahareh van Boekhold February 2023

Bahareh recently joined ILLUME and brings a depth and breadth of energy efficiency work to our Team – from architecture to buildings to government to implementation and evaluation. Listen to this podcast episode to hear more about Bahareh’s journey to ILLUME as she begins the next chapter of her career. 
Click on the title to listen to the podcast.

Bahareh van Boekhold
Advancing Energy Efficiency Behaviors Findings Webinar Presentation February 2023

In this webinar, presentations were shared that address a DOE-funded study by the Pacific Northwest National Laboratory (PNNL) and ILLUME Advising. As part of this webinar, Liz Kelley shared the study’s findings about how homeowners make decisions connected to home energy use and how this will inform future electrification opportunities and barriers for decarbonization across a variety of communities.
Click on the title to view the presentations.

Liz Kelley
Water Heater Demand Response: Comparing Full Replacement and After-Market Controllers January 2023

This presentation, presented at the 2022 IEPEC conference, discusses two approaches to water heater demand response (DR); full unit replacement and after-market controllers. We present results from a pilot sponsored by a southeastern utility that tested installing brand-new Wi-Fi-enabled water heaters and conducted both winter and summer events.
Click on the title to view the presentation.

Eileen Hannigan Shannon Kahl Pace Goodman Marilla Yaggie
New York Leans into Equity-Focused Climate Goals January 2023

Disadvantaged communities face numerous barriers when accessing clean energy and climate adaptation services. To overcome these barriers, NYSERDA enlisted ILLUME to understand these barriers and transform them into opportunities.
Click on the title to read the case study.

ComEd Disadvantaged Communities (DACs) Study Report January 2023

In response to the goals outlined in Illinois’ Climate and Equitable Jobs Act (CEJA), ComEd is developing initiatives for workforce development, electrification, resiliency, and the renewable energy transition – and seeks to do so in a way that equitably addresses and works to correct historic environmental injustice. ComEd enlisted ILLUME to perform a study to inform both its implementation strategy of CEJA’s goals. This report summarizes the analysis, findings, and recommendations from this study.
Click on the title to read the report.

Leigh Michael Laura Schauer Shannon Kahl Emily H. Morris Arianna Zrzavy Maass Andie Gemme
Beyond Awareness: An In-Depth Look at Participation Barriers for the Hardest-to-Reach December 2022

Engaging nonparticipants can be challenging, and in some cases can seem nearly impossible. Yet doing so is increasingly important as we view energy efficiency programming from the lens of equity, working to ensure funds and services are distributed across all populations. This whitepaper will describe participation barriers uncovered across the following groups: renters, owners, property managers, and income-qualified customers and how the work is being integrated in to future planning.
Click on the title to read the whitepaper.

Laura Schauer Kimberly Jaeger Johnson
Testing the Efficacy of Home Energy Reports: A Meta-Analysis of HER Program Evaluations December 2022

Drawing on statistical methods from biomedical research, ILLUME applied meta-analysis techniques to measure savings from home energy report (HER) programs to understand if HERs continue to be an effective source of energy savings for residential utility customers.
Click on the title to read the case study.

Tabitha Munson
Connecting with Communities: Expanding Engagement to Create more Inclusive Programs November 2022

With a novel and engaging research approach, ILLUME identified strategies for an electric utility to serve a broader, more inclusive group of customers residing in the Korean, Vietnamese, Chinese, and Latine communities.
Click on the title to read the case study.

Eileen Hannigan
Commercial Lighting: Market Actor Insights on a Dynamic Market November 2022

In this paper presented at the 2022 IEPEC Conference, we describe a broad market research study completed in 2020, intended to provide a snapshot of the current state of underserved businesses in one state in the southeast.
Click on the title to read the white paper.

Jes Rivas Eileen Hannigan
Water Heater Demand Response: Comparing Full Replacement and After-Market Controllers November 2022

In this whitepaper presented at IEPEC in 2022, ILLUME shares the results from Phase 1 (of 2) for a water heater demand response (DR) pilot. During Phase 1, the pilot evaluated full-unit water heater replacements and found measurable impacts between the summer and winter demand response events. Read the paper to learn more about the impact of load shift events, customer experience, and how Phase 1 informed the design of Phase 2 which installed after-market controllers on water heaters.
Click on the title to read the whitepaper.

Eileen Hannigan Shannon Kahl Pace Goodman
ILLUME Turns 9 November 2022

In celebration of ILLUME’s ninth anniversary, Co-Founders, Anne Dougherty and Sara Conzemius, reflect on nearly a decade of work in energy in this episode of Current. They share lessons learned and hint at what’s next for ILLUME.
Click on the title to listen to the podcast.

Anne Dougherty Sara Conzemius
Addressing Multifamily Hesitance to Participation in Energy Efficiency Programs October 2022

This paper will build from the research and experience in three northeastern states to identify barriers to participation related to housing stock issues, as well as for landlords and renters. The paper concludes with recommendations on how to increase the program participation by landlords, property managers, and renters, as well as broader strategies to address housing stock issues.
Click on the title to read the white paper.

Liz Kelley Shannon Kahl
Tunnel Vision: The Impact of Ignoring Behavior in Technological Innovation October 2022

In this white paper presented at the ACEEE Summer Study 2022 Conference, the authors explore three case studies conducted with three utilities and organizations testing emerging commercial equipment. Read how the authors present an R&D framework that creates a parallel path to technological investigation, one that focuses understanding on the social and behavioral aspects of a technology, and identifies the interventions needed to overcome barriers introduced by them.
Click on the title to read the white paper.

Jes Rivas Liz Kelley
Evaluating Workforce Programs – Toward Designing more Effective and Creative Interventions October 2022

In this white paper presented at the ACEEE Summer Study 2022 Conference, we share research conducted for the state of Connecticut. This study reviewed programs in place around the country, as well as within the state. Written by Alex Dunn, Liz Kelley, Riana Johnson, with co-authors Lisa Skumatz (SERA), and Bob Wirtshafter (Wirtshafter Associates), this white paper will show our findings and recommendations on how to deliver effective workforce development program improvement.
Click on the title to read the white paper.

Alexandra Dunn Liz Kelley
Translation is not Enough – Meaningfully Serving Communities Speaking Languages Other than English October 2022

This white paper draws on four studies conducted across the nation where the ILLUME team has conducted research in languages other than English. Read this paper, written by Dr. Liz Kelley, Kimberly Jaeger Johnson, and Silvia Milla (Salt River Project), to see ILLUME’s recommendations on how utilities and others can better serve their customers who speak languages other than English.
(Click title to read the White Paper)

Liz Kelley Kimberly Jaeger Johnson
Behavioral Programs Come of Age: Analyzing the Savings from Recent Home Energy Report Program Studies September 2022

In this white paper presented at the ACEEE Summer Study in Buildings 2022 Conference, Tabitha Munson and Matt Galport, along with co-writers Kojo Quaye and Carolyn Sloane (Oracle Utilities) explore energy savings from home energy reports (HERs) and the influencing factors that influence overall impact evaluation results.
Click on the title to read the white paper.

Tabitha Munson
Behavioral Programs Come of Age: Analyzing Savings from Recent Home Energy Report Program Studies September 2022

ILLUME engaged in a research study to determine the effectiveness of home energy report (HER) programs in recent years. Using meta-analysis techniques, we examined if savings varied by HER program length, vendor, or program design.
Click on the title to read the report.

How Evaluation Can Help Lead The Way In Uncertain Times July 2022

In this podcast Lisa LeBeau Obear and Pace Goodman reflect on major changes in the energy industry and in our world, and how the definition of resiliency is continuously changing and is now taking on an expanded meaning. They discuss how evolving evaluation tools can help us navigate these uncertain and challenging times, while being inclusive of all customers and their needs.
Click on the title to listen to the podcast.

Pace Goodman
Power Sharing to Empower Customer Participation June 2022

In this podcast, ILLUME Senior Consultant, Riana Johnson has a conversation with sociologist Dr. Erin Heinz about her research on urban planning and climate policies. She describes methods for encouraging public participation and how we must shift our metrics to measure what matters to society. She paints an optimistic picture for meeting our climate goals.
Click on the title to listen to the podcast.

Understanding Customer Motivations to Reshape Solar Programs May 2022

In 2021, ILLUME conducted research to help a southeastern utility understand customers’ experiences with under-subscribed solar offers and to understand how best to serve customers through renewables. Read this case study to find out what we learned.
Click on the title to read the case study.

Leigh Michael
The Infrastructure Bill’s Impact on Clean Energy May 2022

In this episode of Current, Mike Li speaks with the Steve Cowell, President of E4TheFuture about the Infrastructure Bill, and its impact on helping the country transition to a clean energy economy. Steve starts by sharing his experience starting the Conservation Services Group, before tackling various provisions of the Infrastructure Bill and how it can help the nation meet the Administration’s climate goals.
Click on the title to listen to the podcast.

Holistic Customer Segmentation: An Innovative Approach for Utilities to Drive Customer Value and Profits April 2022

ILLUME was contracted by a regional utility to conduct a customer segmentation study that coupled demographic data with satisfaction and engagement behaviors across multiple programs and business functions.
Click on the title to read the case study.

Alexandra Dunn
Equity and Environmental Justice in Energy April 2022

In this episode of Current, Senior Managing Director of Energy Equity, Research, and Impacts, Dr. Deidre Sanders talks to Paula Glover, President of the Alliance to Save Energy about her role in energy efficiency and what we have done and need to continue to do to work towards a more equitable energy future.
Click on the title to listen to the podcast.

Integrated HVAC Controls: What We Are Learning From Early Adopters March 2022

To reach our industry’s ambitious carbon reduction goals, technology has to work for the environment and for people. In this case study, ILLUME explores how integrated controls foster beneficial electrification and what contractors and residents need to adopt these technologies.
Click on the title to read the case study.

Environmental Justice Screening Tools March 2022

Listen to our most recent podcast as ILLUME Founder, Anne Dougherty talks with ILLUME Analyst, Arianna Zrzavy about Environmental Justice (EJ) and how EJ screening tools can be used to support communities and policy-makers in better serving historically disadvantaged or marginalized communities.
Click on the title to listen to the podcast.

Arianna Zrzavy
Taking Good Care: How Companies are Addressing Employee Wellness November 2021

In this episode of Current, ILLUME Founder and Co-Owner, Anne Dougherty talks with our People Champion, Yasmeen Chánes as they examine ILLUME’s value of “Taking Good Care” and ways that organizations can lead by leaning on their values.
Click on the title to listen to the podcast.

Anne Dougherty Yasmeen Chánes
Adding Value to the Customer Experience November 2021

In this podcast ILLUME Vice President, Laura Schauer talks with ILLUME Founder and Co-Owner, Anne Dougherty about the importance of seeing beyond utility satisfaction metrics as we take a broader look at populations and dig deeper into customers’ individual and unique situations.
Click on the title to listen to the podcast.

Laura Schauer Anne Dougherty
Unpacking the Meaning Behind Value, Cost, and Price in a Time of Climate Shocks October 2021

Extreme weather events nearly always result in the same outcome: power failures. When this happens, utilities can activate incident command protocols and procedures to quickly restore power. But what about those mechanisms to restore customer confidence? How do utilities stand up and restore value in a time of persistent climate shocks?
Click on the title to read the case study.

Alexandra Dunn
Demanding More: A Conversation on Scaling Demand Response to Meet the Needs of a Changing Climate and Grid September 2021

Demand response (DR) is continuing to grow in importance as a tool to guard against intermittency and as a strategy to address climate change. But, as our climate and grid challenges increase, can we scale DR meet these new demands?
Click on the title to watch the webinar.

Jes Rivas Pace Goodman Anne Dougherty
Other: Navigating Work and the Workplace When Your Experience is Not the Norm. (Ep. 2) September 2021

In this episode, ILLUME’s Dr. Alex Dunn and Victor Mercado talk about the Latino/Latina/Latinx experience in the workplace and share insights on what it means to show up to the workplace when your experience is different than that of those around you.
Click on the title to listen to the podcast.

Alexandra Dunn
From Energy Efficiency to Demand Impacts: In search of viable offerings. August 2021

As the need for demand mitigation increases, how can utilities and program administrators extend energy efficiency portfolios to increase demand impacts?
Click on the title to read the case study.

Jes Rivas
Other: Navigating Work and the Workplace When Your Experience is Not the Norm. (Ep. 1) August 2021

In this episode, ILLUME’s Jes Rivas and Amanda Maass talk about the LGBTQ experience in the workplace and share insights on what it means to show up to the workplace when your experience is different than that of those around you.
Click on the title to listen to the podcast.

Maass Jes Rivas
Hidden in the Basement: Customer Learnings from a DR Study July 2021

In a crowded market of new and more efficient appliances, can heat pump water heaters deliver deeper savings and expanded opportunities to leverage DR to support the grid during peak usage?
Click on the title to read the case study.

Eileen Hannigan
Accelerating EV Adoption June 2021

In this webinar we discuss EV adoption with emerging technology experts and members of the ILLUME team as we ask important questions around communicating the benefits of EVs, laying the groundwork for EV charging, and finding ways to partner with cities and stakeholders to meet aggressive climate goals.
Click on the title to watch the webinar.

Laura Schauer Shannon Kahl
The Energy Equity Playbook June 2021

How do we define equity and understand the challenge in front of us? In this special issue, we shed light on equity considerations as we examine how our industry can ensure that historically disadvantaged communities receive equal and restorative benefits from the energy transition.
Click the title to read the playbook.

The Energy Equity Playbook May 2021

Join ILLUME’s team of researchers as we break down a) ways to understand the challenge, b) considerations for defining equity, c) ways to bring communities to the table, and d) how to effectively determine and measure who benefits from clean energy investments.
Click on the title to watch the webinar.

Liz Kelley Jes Rivas Laura Schauer
New Metrics: What Assessing Energy Burden and Bill Impacts Can and Can’t Tell Us May 2021

Reorienting toward equity, utilities are seeking ways to remedy disparities through income eligible (IE) offerings. Learn how we helped a Midwest utility client determine the level of energy savings necessary to reduce an income-eligible customer’s energy burden.
Click on the title to read the case study.

Jes Rivas
Bringing Our Full Selves to the Workplace May 2021

How can organizations create cultures that enable employees to bring their full selves to the workplace? In this podcast, we sit down with Dr. Eric Plemons and Dr. Stephanie Troutman Robbins, to help us think critically about how discussions that focus on race and gender are good for us and can help us be better colleagues, and do better work.
Click on the title to listen to the podcast.

Anne Dougherty
Understanding our Underserved Majority April 2021

What happens when we reject monolithic thinking, and listen to customers’ lived experiences to find out what matters most to them? Read more in our case study of nonparticipation in Massachusetts.
Click on the title to read the case study.

Laura Schauer
Best Practices in Health and Energy Programs March 2021

Join ILLUME Director, Dr. Liz Kelley and Senior Analyst, Emily Morris as they discuss best practices in health and energy programs to help us answer the question: How are utilities and program administrators thinking about and exploring the health and energy nexus?
Click on the title to listen to the podcast.

Liz Kelley Emily H. Morris
Doubling Down on Climate Change: How Cities and States are Investing in Resiliency March 2021

In this webinar, we speak with government leaders in Arizona, Florida, and Wisconsin to examine resilience through clean energy investments, climate action plans, and climate adaptation and mitigation efforts.
Click on the title to watch the webinar.

Anne Dougherty
Integrated Market Research Unlocks the New Tech Win-Win March 2021

How can utilities capitalize on their natural edge as a known and trusted energy provider? Learn how ILLUME used an integrated research approach to uncover new revenue streams in an increasingly competitive environment.
Click on the title to read the case study.

Are EV-Supporting Programs Revving the Market? February 2021

ILLUME led research to evaluate and understand the market impact of National Grid’s EV charging incentive program in 2020.
Click on the title to read the case study.

Shannon Kahl
A Conversation with Members of Tucson’s Commission on Climate, Energy, and Sustainability ‬ February 2021

In this special episode, Anne Dougherty interviews members of Tucson’s Commission on Climate, Energy, and Sustainability. Get an insider’s look at how community leaders are thinking through equity, energy impacts, climate adaptation plans, economic development, and restoring the balance between our natural spaces, our cities, and ourselves.
Click on the title to listen to the podcast.

Anne Dougherty
The Road Ahead February 2021

What is in store for the energy industry in 2021? Join ILLUME Co-Founders Anne Dougherty and Sara Conzemius as they reflect on the lessons of 2020 while they chart ILLUME’s course for 2021.
Click on the title to listen to the podcast.

Anne Dougherty Sara Conzemius
Energy Storage and Resilience November 2020

In this webinar we explore the role of distributed generation to more equitably address the threats of climate change. Join ILLUME Advising, Southern California Edison, and California-based electric vehicle supply equipment (EVSE) manufacturer, KIGT, as we discuss resiliency and the ways utilities and cities can better align around the needs of utility customers.
Click on the title to watch the webinar.

Black Voices in Climate: Emerging Leadership, Partnerships, and Stakeholder Engagement October 2020

Join us as we look back at the events of 2020 and how they have inspired us to create space for listening, stakeholder engagement, and partnerships to facilitate a faster path to a just energy transition. We also reflect on what it means to be inclusive of Black, Indigenous, and marginalized communities and democratize clean energy opportunities and solutions.
Click on the title to watch the webinar.

Anne Dougherty
A Discussion on Redlining and Urban Heat September 2020

Listen in as we talk mapping, redlining, and urban heat with University of Arizona Assistant Professor of Planning and Sustainable Built Environments, Dr. Ladd Keith and ILLUME Consultant, Amanda Maass.
Click on the title to listen to the podcast.

Maass Anne Dougherty
Service Equity: Legislation and Program Offerings Driven by Social Justice September 2020

In a year underscored by racial injustice, how will utilities, regulators, and program administrators enshrine equity into legislation and program offerings? Join as our expert panel discusses this and other important considerations.
Click on the title to watch the webinar.

Anne Dougherty
SOMAH Phase 1 Evaluation Final Report August 2020

In this evaluation of the Solar on Multifamily Affordable Housing (SOMAH) Program for San Diego Gas and Electric (SDG&E) ILLUME took part in the evaluation of early feedback on the program’s goals, design, and initiation activities on behalf of the California Public Utilities Commission (CPUC). In partnership with Itron and Verdant Associates.
Click on the title to read the report.

The Hidden Cost of Free August 2020

Anne Dougherty talks with ILLUME’s Dr. Alex Dunn and Erin Allingham about the intersection of cognitive psychology and behavioral economics, two fields of study that can help us better understand utility customer nonparticipation and other behaviors.
Click on the title to listen to the podcast.

Alexandra Dunn Anne Dougherty
Massachusetts EV Charging Station Program Evaluation Report: Program Year 1 August 2020

In partnership with ERS and Dunsky, we share year 1 findings of National Grid’s EV Charging Station Program in MA. ILLUME led the process evaluation and longitudinal market study of changes in EV awareness and adoption in National Grid’s territory and within participating communities/workplace organizations. 
Click on the title to read the report.

Shannon Kahl
The State of Solar August 2020

We take a closer look at how solar installers and contractors return to work as states reopen parts of the clean energy economy as the first wave of COVID-19 cases recedes.
Click on the title to listen to the podcast.

Fostering Safe Spaces that Enable Change in the Energy Industry August 2020

2020 is a watershed year for the energy industry to seize long-awaited opportunities to diversify board rooms, enable pathways for new leadership, and reset policies and statutory language to empower communities of color.
Click on the title to watch the webinar.

HVAC Systems, Indoor Air Quality, and COVID-19 July 2020

ILLUME Managing Director, Lisa LeBeau Obear and Senior Research Analyst, Riana Johnson delve into a Twitter conversation at the intersection of COVID-19, HVAC systems, and indoor air quality.
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Anne Dougherty
Interview with Yassamin Ansari July 2020

Listen in as Anne Dougherty talks with Yassamin Ansari about climate and energy issues from a local perspective, as well as other important issues like clean energy jobs, transportation electrification, environmental justice, and how to engage the next generation of voters and climate activists.
Click on the title to listen to the podcast.

Anne Dougherty
Environmental Racism and Health Disparities July 2020

Disproportionate cases of COVID-19 in Black and low-income communities have laid bare structural factors that amplify environmental disasters, public health emergencies, and climate change.
Click on the title to watch the webinar.

Anne Dougherty
Energy Jobs, COVID-19, and the Moving Forward Act July 2020

We revisit our webinar on Energy Contractor Networks following the passing of the Moving Forward Act, enacted to bring relief after more than 600,000 clean energy jobs were lost to COVID-19.
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Anne Dougherty
Understanding Environmental Justice June 2020

Environmental justice has reached a tipping point in 2020 as the pandemic has disproportionately impacted people of color while the words “I can’t breathe” take new meaning in communities already left vulnerable by negative environmental impacts.
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Anne Dougherty
Interview with Terrilyn Simmons June 2020

Sara Conzemius talks with Georgia Power’s Terrilyn Simmons about the utility’s efforts to promote energy efficiency, diversity, and the importance of multicultural research.
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Sara Conzemius
Tribal Energy Resilience June 2020

Dr. Suzanne Singer of Native Renewables, and Dr. Len Necefer, Assistant Professor at the University of Arizona discuss the state of energy resources on tribal lands, the disproportionate rates of COVID-19 cases on the Navajo Reservation and renewable energy investments by tribal governments.
Click on the title to watch the webinar.

Anne Dougherty
Virtual Focus Group: Energy Contractor Networks May 2020

ILLUME talks with energy contractors as households and business owners rethink energy efficiency retrofits and as program administrators and utilities find solutions to get programs and projects back online after COVID-19.
Click on the title to watch the webinar.

Sara Conzemius
Virtual Focus Group: Energy Contractor Networks May 2020

More than 600,000 clean energy jobs have been lost during the pandemic. Knowing how to support energy contractor networks through these uncertain times is now more important than ever.
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Mobility, Public Transportation, and Culture in the Time of the Pandemic May 2020

COVID-19 has Americans rethinking how to get from point A to point B, and in the process, changing the character of our cities.
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Anne Dougherty Liz Kelley Maass
The Digital Divide May 2020

The pandemic forced the American education system to go virtual. And now more than ever, equity is at the forefront of the conversation as the cost of high-speed internet has further widened the digital gap.
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The Digital Divide May 2020

ILLUME convenes voices in utilities, education, and human services to frame the conversation as utilities and program administrators explore connectivity, tech platforms, and energy services and solutions during COVID-19.
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Anne Dougherty
The Digital Divide May 2020

Victor Mercado talks access and equity and how to incentivize schools as they transition to clean energy with Steve Holmes, Superintendent of the second-largest district in Southern Arizona.
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Impacts of COVID-19 on Property Management and Development May 2020

ILLUME convened experts from master-planned communities, commercial real estate, and large multifamily property holding companies in the Southwest to help us think through the effects of COVID-19 on this distressed sector of the American economy.
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The State of Property Management Under COVID-19 May 2020

Anne Dougherty and Ben Riehle from the Apex Team at Keller Williams Southern Arizona discuss the state of property management ahead of this week’s virtual focus group with leaders of some of Arizona’s largest master-planned, multifamily, commercial, retail, and restaurant developments.
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Anne Dougherty
Impacts of COVID-19 on Property Management and Development May 2020

In this virtual focus group, we listen to feedback from experts from master-planned communities, commercial real estate, and single and multifamily property management firms to help utilities and program read the tea leaves as the novel coronavirus has caused Americans to rethink where we live, work, and congregate.
Click on the title to watch the webinar.

Anne Dougherty
Virtual Focus Group with Small Businesses on the Impacts of COVID-19 April 2020

The American economy is on life-support as shelter-in-place orders and social distancing measures have devastated small businesses. What are the implications on commercial customer programs, offerings, and utility investments?
Click on the title to watch the webinar.

Anne Dougherty
Virtual Focus Group with Small Businesses on the Impacts of COVID-19 April 2020

ILLUME Founders, Anne Dougherty and Sara Conzemius, talk about the impacts of COVID-19 on small businesses ahead of a virtual focus group with entrepreneurs and business owners.
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Anne Dougherty Sara Conzemius
Virtual Focus Group with Small Businesses on the Impacts of COVID-19 April 2020

ILLUME talks with small- and medium-sized business owners as they share their thinking through critical business challenges in a time of COVID-19.
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Impact Evaluation Considerations in Light of COVID-19 April 2020

As we continue to think through the implications of the novel coronavirus, we need to consider how to quickly adapt our evaluation frameworks to provide meaningful results.
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Jes Rivas Pace Goodman Eileen Hannigan
Impact Evaluation Considerations in light of COVID-19 April 2020

Eileen Hannigan moderates a discussion on how massive shifts in energy use patterns have us rethinking everything from baselines to alternative metrics for 2020.
Click on the title to watch the webinar.

Eileen Hannigan Jes Rivas Pace Goodman
Impact Evaluation Considerations in Light of COVID-19 April 2020

Anne Dougherty discusses how massive shifts in energy use patterns have us rethinking everything from baselines to alternative metrics for 2020 with ILLUME’s technical team.
Click on the title to listen to the podcast.

Anne Dougherty Eileen Hannigan Jes Rivas Pace Goodman
Bringing Efficiency into Conversation with Public Health and the Economy April 2020

We take a closer look at metrics that connect occupant health, public health, jobs, and energy solutions at the intersection of public health and the economy.
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Bringing Efficiency into Conversation with Public Health and the Economy April 2020

Amanda Dwelley and Anne Dougherty discuss the overlap between public health and energy, and how to support vulnerable populations as we rethink our metrics for distributive justice.
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Anne Dougherty
Climate and Energy Action in a Public Health Crisis April 2020

Amanda Dwelley and Anne Dougherty discuss the convergence of public health and energy, and how to support vulnerable populations with Lawrence Berkeley National Labs’ Dr. Ed Vine.
Click on the title to watch the webinar.

Anne Dougherty
Research Considerations in the Time of COVID-19 April 2020

Laura Schauer and Dr. Liz Kelley discuss if and how to move research efforts forward as COVID-19 shifts American modes of interacting, working, and moving about.
Click on the title to watch the webinar.

Laura Schauer Anne Dougherty Liz Kelley
If, When, and How to Conduct Research in a Time of Crisis April 2020

We consider if, when, and how to engage customers and constituents in research efforts through this pandemic.
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Liz Kelley
Response to COVID-19: Program Design Innovations March 2020

ILLUME proposes ideas for program design innovation as the energy industry asks “what now?” when it comes to communications, programs, and research activities in this moment of social distancing.
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Anne Dougherty Laura Schauer Liz Kelley Jes Rivas
Flattening the Curve: Discussion and Strategies in a Time of COVID-19 March 2020

ILLUME facilitates a forum as clients ask questions of each other, share ideas, and create the (virtual) connections we need to move successfully through this unprecedented time.
Click on the title to watch the webinar.

Sara Conzemius Anne Dougherty Jes Rivas Liz Kelley
Research Considerations in the Time of COVID-19 March 2020

We navigate how the energy industry responds and adapts to COVID-19 in a preview of our webinar, “Research Considerations in the Time of COVID-19.”
Click on the title to listen to the podcast.

Anne Dougherty Laura Schauer Liz Kelley Jes Rivas
Energy Efficiency Deserts October 2019

Lisa Obear presents findings from her research with Liz Kelley and Amanda Maass exploring energy efficiency deserts in Metro Atlanta.
Click on the title to view the presentation.

Liz Kelley Maass
Natural Gas Water Heating and HVAC Installer Research Report March 2019

In their NEEA report, Alex Dunn, Liz Kelley, Shannon Kahl, Amanda Maass, and Andrew Mielcarek share their observations about the supply chain from research with Pacific Northwest HVAC and water-heating equipment contractors.
Click on the title to read the report.

Alexandra Dunn Liz Kelley Shannon Kahl Maass
Customer Insights Meet Business Constraints: Going to Market in a Regulated Environment October 2018

At the EPIC conference in 2018, Liz Kelley and Amanda Dwelley talked about their experience helping a utility go to market with a competitive smart home offering in a regulated environment.
Click on the title to view the presentation.

Liz Kelley
Machine Learning and Ethnography: An Unlikely Pair October 2018

The challenge of unstructured data, and why machine learning and AI needs a qualitative methodology like Topic Modeling to be more effective. Presented by Riana Johnson at BECC 2018.
Click on the title to view the presentation.

Methods and Metrics for Divergent Populations October 2018

In their 2018 BECC presentation, Allison T. Musvosvi and Shefije Miftari share how their research helped a client listen to their customers to create the right solution to enter the smart home space.
Click on the title to view the presentation.

What Drives Customers? September 2018

In her 2018 presentation at the CEE Partner Meeting, Sara Conzemius shares what customers care about – home, family, harmony, agency. Understanding what influences customers can help implementers offer programs and products that truly connect.
Click on the title to view the presentation.

Sara Conzemius
Energy Efficiency is Being Treated like a Resource at Scale, Where Does Billing Analysis Fit? August 2018

In their poster presentation at ACEEE Summer Study 2018, Jes Rivas and Pace Goodman discuss the pros, cons, and possible policy implications for expanding the use of consumption analysis in evaluation.
Click on the title to view the presentation.

Jes Rivas Pace Goodman
Diverse Communications for Diverse Customers May 2018

In their 2018 EEI workshop, Anne Dougherty and Allison T. Musvosvi share findings from our research on how concepts of energy, home, and community resonate across diverse customer groups.
Click on the title to view the presentation.

Anne Dougherty
Home Energy Report (HER) Savings Literature Review February 2018

Our team conducted a thorough review of research addressing the research question: What happens to energy savings when HER recipients no longer receive reports or if they receive reports at a reduced cadence?
Click on the title to read the report.

Eileen Hannigan
ENERGY STAR® Retail Products Platform (RPP): Conditions and Considerations in Evaluating Market Transformation Programs and Evaluation Guidance for RPP January 2018

In their report for SEE Action, Sara Conzemius and Alex Dunn provide guidance that can be used for estimating energy savings impacts resulting from midstream market transformation programs with specific focus on RPP.
Click on the title to read the report.

Sara Conzemius Alexandra Dunn
Small Business and Behavioral Energy Efficiency: Dividing Deep into Data to Estimate Statewide Potential October 2017

In her BECC 2017 presentation, Eileen Hannigan share an overview of her statewide potential study of the behavioral savings potential—and tactics to reach those savings—with Minnesota small and medium businesses.
Click on the title to view the presentation.

Eileen Hannigan
Clearing up the Unclear Savings of Advanced Thermostats in Illinois October 2017

In this presentation, Pace Goodman shares how he got agreement on smart thermostat evaluation methods across more than 15 stakeholder groups and created much needed certainty in the Illinois market.
Click on the title to view the presentation.

Pace Goodman
The Devil’s in the Details: What is the Effect of Methodological Decisions on Estimated Savings? August 2017

Why do savings estimates change from one analysis to the next, even when evaluation methods are consistent? Jes Rivas and Pace Goodman attempt to answer this question in this report for IEPEC 2017.
Click on the title to read the report.

Jes Rivas Pace Goodman
Finding Big Potential in Small Businesses: Behavior Change Opportunities and Targeting Approaches from a Statewide Study August 2017

Eileen Hannigan’s white paper shares how small businesses, which may have limited capital for large investments, are good candidates for low-cost behavior change conservation.
Click on the title to read the white paper.

Eileen Hannigan
Statewide Commercial Behavior Segmentation and Potential Study August 2017

What is the behavioral intervention potential in Minnesota small businesses? And how do you get them to engage? Anne Dougherty, Eileen Hannigan, and Shannon Kahl answer those questions in this 2017 report.
Click on the title to read the report.

Anne Dougherty Eileen Hannigan Shannon Kahl
Natural Gas Segmentation Study February 2017

Anne Dougherty, Amanda Dwelley, and Shannon Kahl studied the attitudes and behaviors of natural gas consumers in the Pacific Northwest. They explain their findings in their 2017 report for NEEA.
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Anne Dougherty Shannon Kahl
Existing Homes Process Evaluation December 2016

Energy Trust of Oregon contracted with ILLUME Advising, LLC to provide a process evaluation of their Existing Homes program. Anne Dougherty shares ILLUME’s findings in this final report.
Click on the title to read the report.

Anne Dougherty
Mapping the Customer Journey October 2016

In her 2016 BECC presentation, Amanda Dwelley discusses our work journey mapping 11 of Consumers Energy’s residential programs. By identifying and prioritizing improvements, she shares the ways the process optimizes delivery.
Click on the title to view the presentation.

Know Before You Go August 2016

Sara Conzemius, Anne Dougherty, and Danielle Marquis of SmartWatt describe how up-front investment in market research and segmentation can improve outcomes in small business direct install programs.
Click on the title to read the white paper.

Sara Conzemius
Energy Kits: Maximizing the Savings Potential August 2016

In this overview by Mallika Jayaraman, she summarizes the potential energy savings of energy kits.
Click on the title to read the report.

Northwest Ductless Heat Pump Initiative: Market Progress Evaluation Report #5 July 2016

Co-authored by Sara Conzemius and Shannon Kahl. The fifth market progress evaluation of the Northwest Energy Efficiency Alliance’s (NEEA) Ductless Heat Pump Initiative assesses the Initiative’s progress in meeting its market transformation goals.
Click on the title to read the report.

Sara Conzemius Shannon Kahl
Matching and VIA: Quasi-Experimental Methods in a World of Imperfect Data August 2015

Co-authored by Eileen Hannigan and presented at the 2015 IEPEC conference.
Click on the title to read the white paper.

Eileen Hannigan
Northwest Ductless Heat Pump Initiative: Market Progress Evaluation Report #4 July 2015

Sara Conzemius provides an update on the Ductless Heat Pump Initiative for the Northwest Energy Efficiency Alliance.
Click on the title to read the report.

Sara Conzemius
Minnesota Department of Commerce Division of Energy Resources Behavior Energy Efficiency Behavioral Programs Literature Review, Benchmarking Analysis, and Evaluation and Planning Guidance May 2015

This report, led by Anne Dougherty, provide guidance for Minnesota in behavioral program design, implementation, and evaluation.
Click on the title to read the report.

Anne Dougherty
Locational Emissions Estimation Methodology (LEEM) April 2015

In this webinar by Anne Dougherty and Wayne State University, you’ll learn how to connect energy consumption to real-time emissions impacts through LEEM.
Click on the title to watch the webinar.

Anne Dougherty
Making Research Matter! A Talk at the Northwest Energy Efficiency Exchange April 2015

Anne Dougherty speaks on getting clear on your research goals in this video recording from the 2015 Efficiency Exchange conference in Portland.
Click on the title to view the presentaiton.

Anne Dougherty
Today is a Transition February 2015

This presentation, Sara Conzemius’ keynote from the AESP 25th National Conference, addresses the industry’s disruption and the changes ahead.
Click on the title to view the presentation.

Sara Conzemius
Consumer Message Testing for Ductless Heat Pumps and Heat Pump Water Heaters February 2015

Sara Conzemius led this report for NEEA on ductless heat pump message testing.
Click on the title to read the report.

Sara Conzemius
Future of EM&V January 2015

Laura Schauer explores the future of EM&V in her presentation at the 2015 Midwest Energy Solutions Conference.
Click on the title to view the presentation.

Laura Schauer
Assessment of Savings and Results for “Kit” Based Energy Efficiency Programming January 2015

This white paper by Sara Conzemius and Allison Carlson looks at kit savings and potential.
Click on the title to read the white paper.

Sara Conzemius
Potential Savings for Tier 1 Advanced PowerStrips September 2014

A white paper by Sara Conzemius exploring the potential savings and programmatic uses of tier 1 advanced powerstrips.
Click on the title to read the white paper.

Sara Conzemius
Behavioral Energy Feedback Program Evaluation September 2014

Anne Dougherty and Sara Conzemius’ white paper from the 2014 IEPEC conference in Berlin proves the need to go further than just assessing energy impacts of behavioral programs.
Click on the title to read the white paper.

Anne Dougherty Sara Conzemius
Integrating Behavior Programs into Portfolio Plans to Integrate Cross-Program Effects August 2014

A white paper by Anne Dougherty and Michael Goldman on how we can explore alternative evaluation and planning approaches to diminish or remove disincentive to cross-promote programs.
Click on the title to read the white paper.

Anne Dougherty
California Statewide Water-Energy Nexus Message June 2014

Anne Dougherty’s presentation summarizes results and recommendations from water-energy nexus message testing research she led in California.
Click on the title to view the presentation.

Anne Dougherty
Lessons in Water/Energy Messaging May 2014

This brief provides findings and key takeaways from consumer message testing on the water/energy nexus in Spanish and Mandarin led by Anne Dougherty.
Click on the title to read the report.

Anne Dougherty
MyMeter Impact Evaluation March 2014

Anne Dougherty and Eileen Hannigan provide an impact evaluation of Accelerated Innovations’ (AI) MyMeter program.
Click on the title to read the report.

Anne Dougherty
The Promise and Reality of Behavior Programs October 2013

This presentation by Anne Dougherty explores whether behavior program are a reliable resource.
Click on the title to view the presentation.

Anne Dougherty
The Carrot and the Evaluator: How financial incentives have affected EM&V practices September 2013

Laura Schauer presented on financial incentives and their impact on evaluation practices in the 2013 ACEEE Summer Study.
Click on the title to view the presentation.

Laura Schauer
Impacts of Feedback Programs: Generating Comparable Impacts across Varying Program Design Models August 2013

Co-authored by Anne Dougherty, this white paper on feedback program was presented at IEPEC in Chicago in 2013.
Click on the title to read the white paper.

Anne Dougherty
Some Insights on Matching Methods in Estimating Energy Savings for an Opt-In Behavioral- Based Energy Efficiency Program August 2013

This white paper was co-authored by Anne Dougherty and presented at IEPEC in Chicago in 2013. It examines two statistical models to estimate savings in opt-in behavioral programs.
Click on the title to read the white paper.

Anne Dougherty
Paving the way for a Richer Mix of Residential Behavioral Programs May 2013

This paper, co-authored by Anne Dougherty, identifies behavior change intervention options for California programs and the intervention strategies that can make them successful.
Click on the title to read the white paper.

Anne Dougherty
Comparison of Home Retrofit Programs in Wisconsin March 2013

Eileen Hannigan co-authored a report comparing Wisconsin weatherization programs for the U.S. Department of Energy, Energy Efficiency & Renewable Energy Building Technologies Program.
Click on the title to read the report.

Eileen Hannigan
Supporting and Facilitating Experimentation in Energy Efficiency: Exploring New Validity Constructs to Support Inter- and Intra-Organizational Paths to Success August 2012

This white paper, which details the primary barriers to leveraging experimental design in evaluation, is co-authored by Anne Dougherty and was presented at the 2012 ACEEE Summer Study.
Click on the title to read the white paper.

Anne Dougherty
Moving Behind Econometrics to Examine the Behavioral Change Behind Impacts November 2010

This white paper on estimating behavior change impacts, was co-authored by Anne Dougherty and Amanda Dwelley and presented at IEPEC in Boston in 2011.
Click on the title to read the white paper.

Anne Dougherty
A Hand to Hold: A Holistic Approach to Addressing Barriers in the Home Retrofit Market August 2010

In this white paper, Sara Conzemius and Laura Schauer describe a pilot that overcame barriers to comprehensive residential retrofits using incentives, a turnkey offering, and an energy advocate.
Click on the title to read the white paper.

Sara Conzemius Laura Schauer
Higher Savings Goals and the Rebate/Buy-Down Elephant in the Room: Recognizing When and How to Move On to Market Lift August 2010

This white paper on market lift was co-authored by Eileen Hannigan and Rick Winch and presented at the 2010 ACEEE Summer Study.
Click on the title to read the white paper.

Eileen Hannigan
How Wisconsin’s Focus on Energy Program Used the Power of Promotions to Accelerate the Adoption and Energy Savings of Commercial Lighting August 2010

This white paper, co-authored by Eileen Hannigan and presented at the 2010 ACEEE Summer Study proves how promotional tactics encouraged commercial lighting in the Focus on Energy Program.
Click on the title to read the white paper.

Eileen Hannigan
Ethnographic Inquiry in Energy: Exploring Meaning-Making and Sociality in Language Use, Program Participation, and Behavioral Choice August 2010

This white paper on ethnography was co-authored by Anne Dougherty and presented at the 2010 ACEEE Summer Study.
Click on the title to read the white paper.

Anne Dougherty
Strategic Planning for a Decarbonized Future June 2010

ILLUME assists clients by offering strategic planning support to identify research, program designs, and technologies that align with utility and policy goals. Our focus is on developing equitable and scalable electrification plans within energy program portfolios.
Click on the title to read the case study.

Jes Rivas
Low-Income Programs: Final Results of the Longitudinal Study January 2005

Laura Schauer co-authored this white paper summarizing the results of a longitudinal study of Wisconsin’s low income programs.
Click on the title to read the white paper.

Laura Schauer